Purpose:
To support Public Housing and Section 8 Family Self-Sufficiency participants who are unemployed or underemployed in achieving their education, job training, employment, and financial stability goals.
Essential Tasks of the Position:
Coordinates the activities of the Family Self-Sufficiency Program, carrying out all HUD program goals and functions
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Establishes and maintains partnerships with local employers and job training providers to identify resources available to clients
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Guides participants on setting goals that align with FSS, administers career and vocation assessments; develops Individual Service and Training Plan (ISTP)to meet goals, and regularly evaluates progress toward established goals
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Researches, adapts and develops comprehensive career exploration and employment readiness curricula to include resume/cover letter preparation, interviewing and other soft skills, job search strategies
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Refers clients to appropriate PHA and/or partner provided education or training programs
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Maintains current Family Self-Sufficiency Action Plan and FSS addenda to the Public Housing Admissions and Continued Occupancy policy according to Department of Housing and Urban Development regulations
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Conducts outreach to current residents in order to develop a pool of FSS candidates
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Assists in organizing the Program Coordinating Committee (PCC), conducts PCC meetings, and maintains minutes and sign-in records of meetings. Maintains current and historical records of active PCC members
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Monitors changes in participants’ household income and coordinates with appropriate staff for re-examination of family income and completion of rent escrow worksheet
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Prepares occasional reports on program status; track aggregate data on program achievements; and prepares annual report for submission to the Department of Housing and Urban Development
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Coordinates with other federal, state and local governmental agencies to carry out program goals
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Stays current on required HUD FSS trainings
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Keeps informed of HUD regulations and guidelines for FSS Program
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Coordinates work activities of program with other departments, sections or agencies to prevent delays in actions required or to improve services to residents or agency operations
Secondary Tasks of the Position:
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Works on, researches and completes special projects as assigned
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Applies working knowledge of programming language adaptive to agency needs
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Performs other duties as assigned within the job classification
Position Requirements and Qualifications:
Education Level
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College degree required; Degree requirement may be waived in consideration of equivalent work experience.
Experience in Related Field
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A minimum of 2 years of successful experience in administration of human services delivery programs, required
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Experience in addressing needs of low-income families or individuals, preferred
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Familiarity with case management database systems
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Bi-lingual skills required – fluency in Spanish to include speaking, reading and writing
Knowledge, skills, abilities, licenses and certifications
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Ability to work with a diverse group of people
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Working knowledge of existing supportive services for low-income families
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Ability to effectively advise and counsel participant families
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Ability to research, assemble and analyze data
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Ability to maintain and monitor diverse case management load
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Ability to contact and obtain community services for clients
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Fluency in spoken and written English
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Ability to organize and present workshops and public presentations
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Skillful at making applicants and participants comfortable with participating in the program and the ability to generate enthusiasm among participants
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Rhode Island driver’s license (Class O) unrestricted except for corrective lenses and automatic transmission
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Ability to maintain confidentiality in all assignments
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Ability to relate to and interact with family residents in low to moderate income housing settings
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Ability to be flexible and perform work under time pressure