For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect.
TITLE: Manager of Social Services
OFFICE LOCATION: Sunnyvale
SCHEDULE: Full Time
SHIFT: Days
The posted compensation range of $47.09 - $64.85/Hour is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law.
POSITION SUMMARY:
- Maintains a minimal patient caseload.
- Facilitates interdisciplinary communication and teamwork to identify and manage cases involving risk and/or complex psychosocial issues.
- Assures that the Social Services program meets quality, regulatory and budgetary goals.
- Provides personnel management for assigned social services staff, including hiring, orientation, evaluation, staff productivity monitoring, staffing levels and payroll authorization.
- Assures qualified preceptors are identified to mentor and train new staff.
- Provides or makes provision for clinical and organizational supervision to those providing medical social services, including MSW interns assigned to the social services program.
- Assures appropriate productivity levels for assigned staff within budgetary guidelines.
- Assures accurate and appropriate documentation that meets quality, regulatory, and reimbursement requirements.
- Coordinates with the Manager of Clinical Support Services to ensure Social Services collaborates effectively to provide quality patient care.
- Coordinates with the Director of Quality Improvement and Education to assure policies and procedures are communicated and that staff are educated and informed, as required.
- Coordinates with education staff to assure provision of in-service programs for social services and spiritual care staff. Provides adequate opportunity for education and ensures that assigned staff meets in-service requirements.
- Coordinates with the Coordinator of Volunteer Services and/or Volunteer Department Managers to assure the effective utilization of volunteers.
- Interfaces with Human Resources, Administrative Services, and IT and Telecommunication Coordinators to resolve safety, facilities, supply, equipment and IS/telecommunications issues.
- Develops and maintains effective working relationships with social service agencies and other community providers.
- Manages eligibility of hospice, home health, and private duty services for patients who have inadequate insurance coverage and require financial assistance.
- Understands and supports Pathways Home Health and Hospice philosophy and principles and implements these in professional practices.
- Participates in quality improvement activities related to areas of practice as appropriate.
- Maintains current knowledge of regulations pertinent to the delivery of home health and hospice services and conducts department operations in a manner to be in compliance with such regulations.
- Performs other duties as assigned consistent with skills and training and the mission and goals of Pathways.
QUALIFICATIONS:
- Licensed Clinical Social Worker in the State of California.
- Master of Social Work degree from an accredited university.
- Minimum of three years within the last five years of field experience in Homecare/Hospice or related community-based health care setting.
- Minimum of one year experience in the provision of social work services to terminally ill patient’s preferred.
- Minimum of two years of supervisory/management experience.
- Current California driver’s license and automobile insurance.
Job Type: Full-time
Pay: $47.09 - $64.85 per hour
Expected hours: 40 per week
Benefits:
- 403(b)
- 403(b) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Application Question(s):
- Do you have a Masters of Social Work Degree?
License/Certification:
Work Location: In person