Description:
Responsible for planning and arranging the labor, schedules, software and diagnostics required for testing and evaluating both standard and special devices. Specifies tests to be performed and provides test area with parameters for sample testing. Compiles data and defines changes required in testing equipment and diagnostics, testing procedures, manufacturing processes, or new testing requirements. Responsible for designing, developing and implementing cost-effective methods of testing and troubleshooting systems and equipment. Applies developed subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.
Responsible for planning and arranging the labor, schedules, software and diagnostics required for testing and evaluating both standard and special devices. Specifies tests to be performed and provides test area with parameters for sample testing. Compiles data and defines changes required in testing equipment and diagnostics, testing procedures, manufacturing processes, or new testing requirements. Responsible for designing, developing and implementing cost-effective methods of testing and troubleshooting systems and equipment. Applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.
Requirements:
Bachelor's Degree, DoD Directive 8570.01-M Certification preferred and ITIL Foundation preferred.
Must Have:
Experience with ServiceNow
Knowledge of automated testing tools and ServiceNow Automation Test Framework (ATF)