Residential and Commercial Installation Technician
SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of its success. Join our team and become part of a culture dedicated to excellence and innovation.
Position Overview:
The Residential and Commercial Installation Technician plays a crucial role in safeguarding properties and ensuring the safety of occupants by installing, maintaining, and servicing alarm systems. This position requires technical expertise, problem-solving skills, and customer service abilities to deliver high-quality security solutions.
Duties and Responsibilities:
Installation
-
Install alarm systems, including wiring, sensors, control panels, and other components, according to manufacturer specifications and industry standards.
-
Ensure proper placement and configuration of alarm devices to optimize effectiveness and minimize false alarms.
-
Test installed systems to verify functionality and performance.
Maintenance and Repair
-
Perform routine maintenance checks on alarm systems to ensure they are functioning correctly.
-
Troubleshoot and diagnose issues with alarm systems, including wiring problems, sensor malfunctions, and communication errors.
-
Repair or replace faulty components as needed to restore system functionality.
System Upgrades and Expansion
-
Assess client needs and recommend upgrades or expansions to existing alarm systems to enhance security capabilities.
-
Install additional sensors, cameras, or other devices to meet client requirements.
-
Integrate new components with existing alarm systems to ensure seamless operation.
Documentation and Reporting
-
Maintain accurate records of all installations, maintenance activities, and repairs performed.
-
Generate service reports detailing work completed, parts used, and any recommendations for further action.
-
Coordinate with management to ensure compliance with regulatory requirements and industry standards.
Required Skills and Abilities
-
Strong communication and interpersonal skills, with the ability to interact professionally with employees, customers, and vendors.
-
Previous experience in a similar role is preferred.
-
Ability to pass drug screening and background requirements.
Education and Experience
-
High school diploma or equivalent required.
-
Three years of related experience or comparable training preferred.
-
Driver’s license and a driving record that meets insurance requirements.
-
PC and network knowledge and experience.
-
Exceptional customer service skills.
-
Detail-oriented.
Physical Requirements
-
Physically able to inspect buildings by climbing ladders, accessing attics or crawl spaces, kneeling, and crawling.
-
Physically able to install, test, and/or repair security materials.
-
Must be able to lift 50 pounds.
Job Type
-
Full Time, non-exempt.
-
A company vehicle is provided for all Technicians.
-
Shifts: Monday – Friday, with occasional Saturdays.
-
On-call and overtime required.
Benefits
-
Dental insurance
-
Employee discount
-
Health insurance
-
Life insurance
-
Paid time off
-
Referral program
Work Location
-
Various locations as required.