Director of Learning & Development
Unleash creativity, drive growth and help develop the future of talent! Come join us as the Director of Learning and Development at Redstone!
Reports to: VP of People & Culture
Direct Reports: Instructional Designer & Corporate / Onsite Trainers
Classification: Full-time, Exempt
Office Hours: Standard Redstone office hours – 9am to 5pm; after hours and weekends as needed
Compensation: Starting at $90,000 - $100,000 DOE + eligible for benefits
Benefits
- Health, Vision, and Dental Insurance
- 15 days of PTO and 10 paid holidays
- Paid parental leave
- 401K Plan with up to 6% matching
- Continued Education Program
- Employee Assistance Program
- Short-term Disability Insurance
Team: Redstone Residential is a national student and conventional housing operator, headquartered in Provo, Utah. Managing more than 35,000 leases and operating in 19 states, Redstone is the 5th largest 3rd party management company in the U.S.! We were also listed as one of the Top Workplaces in Utah in 2021, 2022, and 2023!
Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:
- We Are Believers
- We Communicate Authentically with Care
- We Stay the Course
- We Drive Performance
Position Summary
The Director of Learning & Development is primarily responsible for leading the design, development, and effectiveness of the L&D Department in the way of modern training programs, leadership development, mentorship, continued education, and evangelizing a culture of lifelong learning. They are responsible for curating content for talent development and ensuring employee training is up to date with policy, procedure, and state/ federal guidelines. As part of our corporate leadership, they must model and champion Redstone’s Core Values and have a desire and ability to support and serve our team members.
Key Duties & Responsibilities (including but not limited to):
- Plan and execute the organization’s L&D strategy for leaders and team members.
- Analyze training needs to develop new training programs or modify and improve existing programs to support changing strategic objectives.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as utilization of AI, classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Prepare and execute training budget for department or organization.
- Confer with management and conduct surveys/ needs assessment to identify training opportunities and needs to upskill/ reskill existing workforce.
- Anticipate and eliminate future skills gaps through incisive new L&D programming.
- Build relationships with third-party resources, vendors, and partners to roll out innovative and experiential learning models.
- Identify new tools to enhance human capital capabilities across the organization.
- Develop, create, and customize development plans such as training manuals, multimedia visual aids, and other educational materials.
- Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
- Collaborate with instructors to conduct training; offer hands-on coaching and guidance to leaders as a recognized L&D subject matter expert (SME).
- Supervise, evaluate, or refer instructors to skill development classes.
- Develop testing rubrics and evaluation procedures.
- Train instructors and supervisors in techniques and skills for training and dealing with employees.
- Hire, supervise, and lead direct reports and to ensure the completion of all special projects and priorities assigned to the team.
- Provide guidance and direction to team members, including setting performance standards and monitoring performance.
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Conduct or arrange ongoing technical training and personal development classes for staff members.
- Review and evaluate training and apprenticeship programs for compliance with government standards.
- Coordinate and collaborate with HR to implement effective deployment and redeployment strategies.
- Contribute to regularly scheduled performance management process.
Experience & Qualifications
- 5+ years of teaching, training and/or coaching experience spearheading L&D initiatives
- 3+ years of management or leadership experience
- Bachelor's degree preferred
- Proven success at the helm of L&D function.
- Familiarity with experiential learning, gamification, and emerging trends in L&D.
- Working knowledge of training/instructional tools, methodology, and L&D best practices.
- Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
- Ability to use and quickly learn technology – Google Apps, Microsoft Office, cloud-based management and dashboarding software; virtual learning expertise.
- Ability to manage projects and multitask several processes at once under stressful conditions with superb time management and agility.
- Analyzing information and evaluating results to choose the best solution and solve problems.
- Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Excellent analytical and decision-making skills.
- Using attention to detail and individual judgment to determine whether events or processes comply with company processes or standards.
- Creating specific goals and plans to prioritize, organize, and accomplish the work efficiently.
- Developing constructive, cooperative, and collaborative working relationships with others and maintaining them over time.
- “Client-ready” professional demeanor and presentation, including excellent interpersonal and communication skills.