We are searching for an Urgent Care Nurse Manager – someone who works well in a fast-paced setting. In this position, you will direct, supervise, and coordinate the daily operations of the Texas Children's Urgent Care Centers and various projects as assigned by the Director of the Urgent Care Centers.
Think you’ve got what it takes?
Qualifications:
- Diploma in Nursing or Associate Degree in Nursing required
- Bachelor’s Degree in Nursing preferred
- Licenses/Certifications: RN License - Registered Nurse & BLS Certification - Basic Life Support
- 1 year experience in Pediatric Emergency room nursing preferred
Responsibilities:
- Manage daily operations of assigned Urgent Care, including, but not limited to customizing site operations, communicating, and collaborating with team members to ensure the successful operation of Urgent Care including but not limited to physician, parent, patient complaints, and suggestions
- Manage human resources through hiring, developing, and coaching competent staff and investigating/resolving all employee, patient, and physician complaints and concerns, and ensure regulatory compliance of assigned Health Centers by all accrediting bodies including JCAHO, HCFA, CLIA, OSHA, and ADA, TDH while also conducting special projects as needed for Urgent Care
- Coaches and develops using an inter-disciplinary approach for individual team members by providing structured feedback for each staff member through yearly development plans and informal and/or formal follow-ups. Assists in the development of nurses along with the novice to expert continuum
- Demonstrates effective communication skills with the health care team and works to eliminate communication barriers. Serves as a liaison between physicians, families, nursing staff, and ancillary departments to promote high patient, physician, and other team member satisfaction
- Monitors current and projected workflow and clinical processes via data collection and observation. Effectively and succinctly compiles, analyzes, and presents data to diagnose process improvement opportunities and goals to team and department
- Demonstrates accountability for cost-effective management of equipment and supplies while ensuring the department achieves patient care goals
- Demonstrates service philosophies to patients and families. Identifies self, explains visit process, and provides information regarding the length of visit