PRIMARY PURPOSE OF THE POSITION:
General Managers are responsible for all aspects of operating and supervising the store.
· Manage all functions of a Jimmy John’s restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
· Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
· Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John’s Company.
MAJOR DUTIES AND RESPONSIBILITIES
· Establish the store’s labor goals and staff needs, including pay rates.
· Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
· Manage hiring, training, evaluation, discipline, and termination of employees.
· Provide on-the-job training for new employees.
· Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
· Supervision of the preparation, sales, and service of food.
· Order the appropriate amount of food items to meet anticipated customer demand.
· Supervise food preparation and service operations.
· Ensure that every customer receives world-class customer service.
· Route deliveries and serve drivers to maximize delivery business and speed.
· Execute systems and procedures with 100% integrity and completeness.
· Complete daily and weekly paperwork.
· Responsible for 100% of the cash drawers at all times during the shift.
· Implement corporate policies.
· Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
· Receive and store product.
· Conduct weekly manager’s meetings.
· Audit systems and procedures as well as shift-ending paperwork.
· Arrange for preventive maintenance and upkeep on store’s equipment and supplies.
· Perform other related duties as required.
AS TIME PERMITS
· Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
· Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
· Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).
SKILLS AND ABILITIES
· Oral and written communication skills.
· Ability to establish priorities, work independently, and proceed with objectives without supervision.
· Ability to handle and resolve customer threats and issues.
· Ability to handle and resolve employee issues.
· Ability to use a personal computer and various software packages (Word / Excel).
· Ability to handle stress and high-volume operations.
· Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.
QUALIFICATIONS FOR POSITION
· High school graduate or equivalent training.
· Completion of recommended corporate training programs.
· Valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record.
· Experience with a retail food company is a plus.
PHYSICAL REQUIREMENTS
· Position requires bending, standing and walking the entire workday.
· Must be able to lift 50 pounds.
· Must have the stamina to work a minimum of 50-60 hours a week.
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Paid training
Experience level:
Restaurant type:
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
People with a criminal record are encouraged to apply
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person