Business Office Manager
Job description
We are looking for an Office manager to organize and coordinate administration duties and office procedures. Your role is to create and maintain a pleasant work environment, ensuring high levels of organizational effectiveness, communication, and safety. Office manager’s duties and responsibilities include scheduling meetings and appointments, making office supplies arrangements, greeting visitors, and providing general administrative support to our employees. Previous experience as a Front office manager or Office administrator would be an advantage. A successful Office manager should have experience with a variety of office software (email tools, spreadsheets, and databases) and be able to accurately handle administrative duties. Ultimately, the Office manager should be able to ensure the smooth running of the office and help to improve company procedures and day-to-day operation.
Responsibilities
- Serve as the point person for office manager duties including maintenance, mailing, supplies, equipment, bills, errands, shopping.
- Schedule meetings and appointments for AR related matters, including facility department heads, residents and family members.
- Organize the office layout and order stationery and equipment.
- Maintain the office condition and arrange necessary repairs.
- Partner with HR to update and maintain office policies as necessary.
- Manage Medicaid Pending Applications and work with family members/residents to obtain approval. Coordinate resources and calls with DFCS on a weekly basis.
- Attend meetings with interdisciplinary team members to ensure Benefit Days and Payer is tracked weekly.
- Maintain Daily Census in EMR System and verify payer eligibility, ensuring all payers are accurate and authorizations are obtained.
- Scan Daily Deposit and Post Cash Receipts Daily.
- Maintain Resident Funds, Withdrawals, Deposits, etc.
- Bill Medicaid weekly and other payers monthly. Ensure collection calls are completed and follow up on outstanding AR Aging is maintained.
- Organize office operations and procedures.
- Coordinate with IT department on all office equipment
- Ensure that all items are invoiced and paid on time.
- Manage office General and Administrative budget, ensure accurate and timely reporting.
- Provide general support to visitors.
- Collections ( Calling and Collecting Past AR / Current Money owed to facility )
Skills
- Proven experience as a Business Office Manager (Medical Office Management experience is preferred)
- Collection Experience
- Knowledge of office administrator responsibilities, systems, and procedures
- Proficiency in MS Office (MS Excel and MS Outlook, in particular)
- Hands on experience with office machines (e.g., fax machines, scanners, and printers)
- Familiarity with email scheduling tools, like Outlook, Zoom and Teams.
- Excellent time management skills and ability to multi-task and prioritize work.
- Attention to detail and problem-solving skills.
- Excellent written and verbal communication skills.
- Strong organizational and planning skills in a fast-paced environment
- A creative mind with an ability to suggest improvements.
- High School degree: additional degree in Business Administration is a plus.
- Experience in Nursing Home Billing/Business Office is a plus.
- Experience with Point Click Care and Ability is a plus.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Business Office Management: 5 years (Required)
Ability to Relocate:
- Thomasville, GA: Relocate before starting work (Required)
Work Location: In person