The Security Officer/ Protective Service Officer performs security and emergency/crisis response tasks and activities to proactively maintain the hospital campus and outreach community centers in a safe and secure environment. Interacts with employees, patients and guests with the highest levels of professionalism and customer service. Appearance standards and verbal skills are vital in creating confidence when interacting with the public.
The Security Officer/ Protective Service Officer will have the below responsibilities:
- Demonstrates knowledge of techniques, procedures, use of equipment and hospital/departmental policies necessary for job performance.
- Patrols HCGH campus via foot, mobile unit or bicycle to protect against activities, theft, fire, vandalism, hazardous conditions, infringements, etc.
- Properly prepare for and attend roll calls.
- Maintain technical expertise on all aspects of the equipment and procedures for the job.
- Provide a professional security and customer-oriented service for all employees and visitors.
- Responds to all critical incidents occurring on campus.
- Verifies that all appropriate policies, procedures and guidelines are followed
- Utilizes experience, training and knowledge to resolve security and/or customer service issues.
- Remain vigilant to prevent criminal activity by constantly observing or patrolling in keeping with the post orders on a daily basis.
- Monitor alarms and CCTV systems in keeping with standard operating procedures by responding when necessary.
- Conduct preliminary investigations when necessary and prepare written reports for timely submission.
Hours:
- Full Time, 40hrs per week, weekend work required
- Night Shift
Requirements:
- High School degree, preferred
- 1 yr experience within a security, law enforcement, military, corrections, EMS, public safety or guest services sectors
Important Notices:
***Effective January 1st 2022, you must be fully vaccinated with an FDA COVID-19 vaccination and provide proof of your vaccination status as part of your occupational health screening. Exceptions to the COVID-19 vaccination requirement may be granted to individuals for religious beliefs or medical reasons by following the proper protocols. Employees at Johns Hopkins All Children’s Hospital, its affiliate locations and Florida State Residents are not required to obtain the COVID-19 vaccine. In the wake of the COVID-19 pandemic, the Johns Hopkins Health System remains committed to providing the highest quality care for our patients and our communities. We encourage you to explore our current opportunities.
***Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.
Johns Hopkins Health System and its affiliates are drug-free workplace employers.
We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts — including while at lunch or on breaks, and whether they are on or off campus.