Aya Healthcare has an exciting 13 Week Contract Opportunity in San Diego, CA!
Job Details:
JOB TITLE: Customer Service Representative
CONTRACT DURATION: 13 Weeks
SHIFT: (5 Days, 8 Hours): 8:00 a.m. – 5:00 p.m. PST, M-F
LOCATION: San Diego, CA
ONBOARDING TIME: Expect 3-5 weeks from offer acceptance to start date.
APPLICATION REQUIREMENTS (due at time of phone screen with recruiter)
· Copy of diploma for highest level of completed education.
· Two manger/supervisor references who you have worked with in the last year (Name, Company, Phone Number, Email Address)
· Upcoming RTO for the duration of the contract. (July 2024 – October 2024)
· Interview availability for the next 7-10 days.
· Resume with last seven years of work history - all work history gaps of 90+ days must be explained.
DETAILS ABOUT THE POSITION:
Under the supervision of the Customer Service Supervisor, the Customer Service Representative's primary job function is to promote favorable relationships with members, providers, and health plans through the prompt, accurate and courteous resolution of issues including but not limited to the following:
· Authorization processing
· Claim research
· Coordinating translation services
· Primary Care Provider changes.
JOB REQUIREMENTS:
· H.S. Diploma, GED or Equivalent
· 1 year of experience as a Customer Service Representative in a healthcare setting such as a hospital, medical group, health insurance or other RBO
· Knowledge of medical terminology to include ICD-10 codes, CPT codes, and HCPC codes
· Computer skills to include Excel, Word, Outlook and data entry systems
AYA DELIVERS…
· Front-of-the-line access to exclusive jobs at thousands of healthcare facilities nationwide.
· A robust team to support you every step of the way to ensure you start on time, have accurate payroll and an exceptional experience.
· A credentialing specialist to streamline the entire compliance process.
· And of course, you get the usual benefits such as:
· Premium medical, dental, vision and life insurance beginning day one of your assignment.
· Paid sick time. Aya provides paid sick leave in accordance with all applicable state, federal, and local laws. Aya's general sick leave policy is that employees accrue one hour of paid sick leave for every 30 hours worked. However, to the extent any provisions of the statement above conflict with any applicable paid sick leave laws, the applicable paid sick leave laws are controlling.
· Generous 401k match.
· Certification and other reimbursements, when applicable.
· Pay listed above includes taxable wages and tax-free expense reimbursements, when applicable.
Aya Healthcare is an Equal Opportunity Employer and encourages all to apply!
Job Type: Contract
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Healthcare Customer Service/Call Center: 1 year (Required)
- Medical Terminology: 1 year (Required)
- ICD-10, CPT Codes, HCPC Codes: 1 year (Required)
- Microsoft Applications: 1 year (Required)
Ability to Commute:
Work Location: In person