US Heart and Vascular is seeking a Business Development Manager to join our team in Houston, TX.
As a Business Development Manager, your primary focus is to cultivate and nurture robust relationships with key referral sources, employing strategic field call tactics consistently. The overarching goal is to propel and uphold incremental market volume, in harmony with USHV’s expansion objectives. This role necessitates close collaboration with operational leaders to effectively achieve desired outcomes. Field engagement activities will occupy 80% of your responsibilities, while thoughtful planning and strategizing will encompass 10%, with the remaining 10% dedicated to internal coordination and interface.
The ideal candidate should have excellent oral and written communication skills with the ability to adapt, collaborate and communicate with providers and community members. USHV looks for people who are enthusiastic to grow their skills and take on new responsibilities with the ability to lead through influence and adapt to a constantly changing health care environment.
Reports to: Chief Growth Officer
Duties and Responsibilities
- Initiate and maintain contact – using a mix of communication tools – with key referral sources identified through a data-driven targeting process to increase patient visits that align with market goals
- Conduct scheduled face-to-face meetings with targeted referral sources to uncover needs then deliver relevant and useful information specific to each contact – ultimately building a trusting and reliable relationship with that referring source.
- Advance each relationship using customized relationship sales strategies to the point of asking for new or additional referral opportunities
- Arrange and facilitate introductions of new USHV providers to targeted referral prospects to reinforce clinical expertise
- Arrange introductions of USHV’s clinical services, access points and specialists to new providers moving into the service area
- Facilitate attendance at educational programs and other opportunities/events to connect USHV providers with the assigned providers
- Document each provider encounter including any open requests or needs and the follow-up plan in a database tool that tracks activities, progress, trends and outcomes
- Identify growth strategy risks and issues, managing and escalating where appropriate
- Communicate any operational issues learned in field visits to operational leadership
- Responsible for monitoring, and communicating progress against milestones and KPI deliverables in a timely manner
- Collaborate on overall companywide growth tactics and strategic framework and plans to secure new referrals
- Assist in the development of annual growth plans for physicians that take into account, market share patterns, patient utilization data and physician practice trends.
- Incorporate market intelligence pertinent to new opportunities and relationships.
- Continuously adapt strategies and plans to ensure optimal outcomes and “win-win” results for providers and encourage and support internal efforts to create a provider-centric culture
- Develop communication and communication strategies to effectively engage stakeholders as and when appropriate
- Measure outcomes to enable identification of effective delivery
- Communicate trends in service, communications and operations barriers expressed by referral sources that affect ability to develop relationships with referral sources and negatively impact ability to grow USHV’s market brand image and its referrals
Key Working Relationships
- All Providers
- Community Leaders
- Referring Physician Managers and Staff
- Market Leadership
- Finance/Data Analysts
- Marketing
Qualifications
Education: Bachelor’s degree preferred
Experience Required:
- 3+ years of progressive provider engagement/relations experience
- Proven history of team collaboration and delivery on objectives
Requirements
- Ability to translate business objectives into marketing strategies using data-driven insights and recommendations with strong capability in business case building to help support and champion desire marketing investments.
- Ability to develop strategic and tactical initiatives in response to market conditions.
- Strong understanding of the health care industry, including physician relationships
- Clinical experience a plus
USHV is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religion, ethnicity, creed, sex, age, national origin, citizenship status, disability, pregnancy, marital status, partnership status, sexual orientation, status regarding public assistance, military or veteran status, domestic violence victim status, gender identity and expression, genetic predisposition and carrier status, status as unemployed, political affiliation or any other characteristic protected by law.
Schedule:
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Houston, TX: Relocate before starting work (Required)
Work Location: In person