Job Title: Host/Host Overview: Join our team as a Host/Host and become an integral part of creating a warm and inviting ambiance for our guests. As a Host/Host, you will be the first point of contact for customers, showcasing your excellent customer service skills and ensuring a positive experience from the moment they arrive. If you have a passion for hospitality, enjoy interacting with people, and excel in a bustling environment, we invite you to apply for this exciting opportunity. Responsibilities: - Greet and welcome guests with a friendly and professional demeanor - Manage reservations and seating arrangements efficiently - Maintain cleanliness and organization of the host/host station and waiting area - Assist in coordinating with servers and kitchen staff to ensure smooth guest flow - Provide accurate wait times and manage guest expectations effectively - Answer phone calls with proper phone etiquette and assist callers with inquiries - Collaborate with the restaurant team to deliver exceptional guest service - Utilize POS system for seating assignments and reservation management Requirements: - Prior experience in the hospitality or restaurant industry is preferred - Strong customer service skills with a focus on guest relations - Ability to communicate effectively and work well in a team environment - Knowledge of food service operations is advantageous - Familiarity with hotel or restaurant environments is a plus - Proficiency in handling reservations and managing seating arrangements - Excellent communication skills both in person and over the phone - Ability to multitask, prioritize tasks, and remain calm under pressure If you are enthusiastic about providing top-notch customer service, thrive in a fast-paced setting, and meet the requirements outlined above, we encourage you to apply for the Host/Host position. Join our team and contribute to creating memorable dining experiences for our guests through your welcoming attitude and dedication.
Job Types: Full-time, Part-time
Pay: From $16.50 per hour
Benefits:
Physical setting:
- Bar
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Hyattsville, MD 20782 (Required)
Ability to Relocate:
- Hyattsville, MD 20782: Relocate before starting work (Required)
Work Location: In person