Are you pursuing an Information Technology or Audio Visual career and looking for an internship experience to supplement courses you may be taking? Jackson Healthcare, located in Alpharetta, is offering an exciting AV Internship opportunity!
As an AV Intern you will assist our AV & Collaboration Platform Engineer and Support Team with Conference Room and Event setup and troubleshooting. To be successful in this role you’ll need to be an excellent communicator who can earn a client’s trust by employing fast-thinking problem solving skills, work well under pressure, and be familiar with AV Basics and popular platforms such as Microsoft Teams and Zoom. You must be a self-starter who can work with minimal supervision to provide excellent customer support during meetings and events.
ROLES & RESPONSIBILITIES:
· Assist customers with various meeting types in different conference room settings
· Troubleshoot issues before and during meetings and events
· Work with the Support Center to assist with incidents and requests
· Make recommendations to customers as it relates to event setup
· Assist the Desktop and Mobility Team during low-event days
KNOWLEDGE, SKILLS, AND ABILITIES:
· Familiarity with Microsoft Teams and Zoom
· Understanding of Basic AV functionality (Cameras, Mics, TVs, Projectors, additional hardware and software)
· Excellent communication and problem-solving skills
· Work well under pressure and in front of an audience
· Multi-tasking abilities
· Familiarity with our industry is a plus
REQUIREMENTS & WORKING CONDITIONS:
· 100% in-office, 3-4 days per week (up to 28 hours)
· Weekdays, hours 8:00AM-5:00PM
· Flexible schedule will be determined in conjunction with your manager
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No more than 28 per week
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have any experience with audio visuals or related technology?
- Will you now or in the future require sponsorship for employment Visa status (e.g. H-1B visa status)?
Ability to Relocate:
- Alpharetta, GA 30009: Relocate before starting work (Required)
Work Location: In person