DIRECTOR OF MEMBERSHIP DEVELOPMENT & ENGAGEMENT
MedChi, The Maryland State Medical Society is hiring a full-time Director of Membership Development & Engagement.
ABOUT THE DIRECTOR OF MEMBERSHIP DEVELOPMENT & ENGAGEMENT
The Director of Membership Development & Engagement will play a key role in achieving the strategic initiatives outlined below (see “About MedChi”) by leading a division of dedicated individuals focused on membership recruitment, event planning, marketing and communications, business development, database management, and dues billing and processing. This position reports to the Chief of Staff.
The ideal candidate will be extroverted, energetic, comfortable with public speaking, and enthusiastic about engaging with large groups of people. Knowledge of health policy is strongly preferred, and experience in association management is a plus, but a candidate who can demonstrate an aptitude for learning will be considered.
This is a hybrid role that will require a combination of time spent in the office (Baltimore and/or Annapolis), attending events around the state of Maryland, and working remotely.
RESPONSIBILITIES
The responsibilities of the Director of Membership Development & Engagement include, but are not limited to:
· Supervise approximately 8 staff, to include MedChi’s event planning, communications, business development, and membership staff
· Strategically coalesce the efforts of MedChi’s divisions into a comprehensive, well-branded, and effective message for outreach to various stakeholders
· Develop and implement membership recruitment and retainment programs based on relational sales, data analytics, marketing expertise, and an ability to clearly define and demonstrate MedChi’s value premise
· Oversee the efficient and accurate deployment of MedChi’s annual dues billing and prospect mailing processes
· Manage MedChi’s membership database with the support of 1-2 staff
· Manage the selection and deployment of a new association management software system
· Collaborate with county medical societies on regionally-focused membership development initiatives
· Attend events, sometimes in the evening and on weekends, as a representative of MedChi
· Work closely with physician members, field phone calls from the public, and serve as a resource to other MedChi staff members
· Support MedChi’s Membership Committee by planning virtual meetings, taking minutes, and managing projects developed by the committee
Qualifications:
· Bachelor’s Degree
· Supervisory experience
· Experience with association management or customer relationship software
· Strong organizational skills
· Strong writing and design skills
· Exceptional communication and customer service skills
· Experience with Microsoft Office
· Have own transportation, a valid driver’s license, and be able to drive over Bay Bridge
Compensation and Benefits:
Full-time annual salary range is $75,000-80,000 plus excellent benefits, including medical, dental, vision, HSA or flexible spending accounts with employer contribution, 401(k) plan with employer match and safe harbor, basic Life & LTD, paid leave, and free parking.
MedChi does not discriminate against any individuals on the basis of race, gender, color, age, national origin, gender, sexual orientation, marital status or physical disabilities, or any other characteristic protected by applicable federal, state or local law, ordinance or regulation.
ABOUT MEDCHI
Mission
To serve as Maryland’s foremost advocate and resource for physicians, patients, and the public health.
Vision
MedChi shall work to promote medical science and knowledge; enhance the physician-patient relationship; achieve the highest standards for medical education and medical ethics; promote physician collegiality; and secure universal access to health care.
Value Premise
MedChi is Maryland’s statewide unified platform for thought leadership, advocacy, and professional development in medicine.
Organizational Values
Integrity – MedChi operates with honesty and transparency.
Inclusion – MedChi welcomes all physician voices and facilitates diverse participation in all projects and processes.
Innovation – MedChi leads the ongoing dialogue on the future of medicine in Maryland.
Impact – MedChi is the premier advocacy platform for Maryland’s physicians.
Strategic Plan 2024-2028
To forward our mission, achieve our vision, and demonstrate our organizational values, MedChi focuses on the following foundation pillars and strategic initiatives, as outlined by our 2024-2028 Strategic Plan:
Pillar 1 - Improve physicians’ professional quality of life.
1. Enhance MedChi’s robust advocacy strategy for increasing physician payments to be more equitable with other states.
2. Influence the development of the Maryland All-Payor Contract and other alternative payment models.
3. Support physicians’ awareness, acceptance, and utilization of emerging healthcare technologies.
4. Establish an advisory committee on physician well-being, personal development, and professional success.
5. Establish a private practice consulting division to provide practice management assessments and related services to improve medical practice efficiency and revenue potential.
Pillar 2 – Support the health of Maryland’s patients
1. Improve MedChi’s legislative and regulatory communications mechanisms to unify the physician voice and maximize our influence on laws and policies that impact physicians and their patients.
2. Support the role of physicians as leaders in addressing behavioral health.
Pillar 3 – Ensure MedChi’s long-term organizational and operational excellence.
1. Address operational and infrastructure challenges that cause inefficiencies and impede success.
2. Realign component medical society structure to maximize operational effectiveness and deliver optimal member services.
3. Develop a membership growth and engagement strategy for employed physicians and their employers.
4. Implement a comprehensive, integrated marketing and communications plan.
Job Type: Full-time
Pay: $75,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Travel requirement:
Ability to Commute:
- Baltimore, MD 21201 (Required)
Ability to Relocate:
- Baltimore, MD 21201: Relocate before starting work (Required)
Work Location: Hybrid remote in Baltimore, MD 21201