Innkeepers needed! Work experiences will be coordinated between the casual elegance of the BaySide Inn Bed & Breakfast in downtown Saugatuck and the family-oriented resort atmosphere of our hotel, the Beachway Resort on the way to Oval Beach. Beachway is open seasonally from May through October.
The innkeeper position will require an organized responsible person who is able to make quick decisions in a dynamic environment with attention to detail. Some example of duties will include:
· Taking reservations and checking in guests
· Detailed knowledge of rooms, suites, cottages and condos with the ability to assist the guest in making reservations to meet their needs
· Organizing and executing daily brunch buffets
· Answering phones and replying to emails in a professional and timely manner
· Maintaining accurate records/notes of current and past guests
· Surveying the Inn or Resort for cleanliness and maintenance issues
· Acting as a concierge - planning and coordinating activities; i.e. dinner reservations, theatre tickets, sailboat charter and fishing trips
· Preparing and ensuring special occasion amenities (champagne trays, chocolates, flowers) are in rooms before guests arrive
· Individual interaction with the public and guests
· Cleaning and maintaining common areas as well as innkeeper suite and other areas as needed
· Restocking Lobby amenities
· Various administrative duties
PLEASE NOTE THIS INNKEEPING POSITION REQUIRES SOME OVERNIGHT STAYS, AS WELL AS WORKING WEEKENDS AND HOLIDAYS
Job Types: Full-time, Part-time, Internship
Expected hours: 16 – 40 per week
Benefits:
Schedule:
- 12 hour shift
- 8 hour shift
- Holidays
- Overnight shift
- Weekends as needed
Experience:
- Hospitality: 1 year (Preferred)
Ability to Relocate:
- Saugatuck, MI: Relocate before starting work (Required)
Work Location: In person