00015 Store Support Center
LE_301 Hibbett Retail, Inc.SUMMARY
The Senior Analyst, Quality Assurance is responsible for developing, managing, and executing the Quality Assurance program of Hibbett Sporting Goods. The program will cover all aspects of the Hibbett IT environment. This position requires an in-depth knowledge of all areas of IT and subject matter expert for Quality Assurance.
This position reports to the Quality Assurance and Compliance Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Other duties may be assigned.
Support IT quality standards, process, and procedures.
Develop working knowledge of all systems and applications involved in QA testing activities.
Support entire QA process.Ensure that all environments, systems, and personnel are in place prior to start of QA process.
Coordinate all testing efforts including non-QA team member responsibilities.
Manage relationships with internal and external resources including reporting results and disseminating responses.
Report activities to all parties involved in the QA process.
Execute QA testing activities as needed.
Support Document Control for updated / new procedures.
Maintain a measurement capability to support management information needs on IT service delivery performance.
Facilitate reporting capabilities and data collection standards to analyze defect data to identify trends and proactively work to improve quality.
Communicate the status, results, and impacts of corrective actions to the appropriate
stakeholders.
Support a process to ensure the requirements of projects and products are delivered in the associated work products.
Ensure resolution of corrective actions is accomplished in a timely manner using sound
methods for root cause analysis, short term remediation, and permanent solutions.
Participate in and review design control activities.
Champion continuous improvement efforts to meet or exceed quality objectives.
Performs other duties as assigned and/or required.
SUPERVISORY RESPONSIBILITIES
No Management Responsibilities
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Self Sufficient / Self Starter – Does what is necessary to get the job done.
Strong Work Ethic (Works Smart, not just Hard).
Strong Organizational Skills.
Strong Leadership and Communication Skills.
History of success in making change and achieving objectives.
Ability to work effectively in a team environment and facilitate positive interpersonal relations with coworkers.
Ability to rely on experience and judgment to plan and accomplish goals.
Ability to multitask and prioritize.
Ability to meet deadlines.
Cloud and SAS environment experience a plus.
Mobile Device testing experience a plus.
At Least 5 Years of experience in Quality Assurance.
Hibbett's Privacy Policy
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