Responsibilities
· Lead consultant on joint projects and initiatives in all health care settings (including, hospitals, nursing homes, community-based organizations) and the union; coach, mentor and develop Level I and II Consultants
· Provide strategic consulting support on strategic priorities; addressing and present complex/sensitive issues
· Partner with all levels of management (including “C-Suite), physicians, technical staff, union officers and members; coordinate system-wide initiatives
· Identify client developmental needs and resources to support needs (LMP, TUF, grant etc)
· Create the strategy, work plan, and gather resources needed for interventions
· Evaluate overall labor management or specific areas and make recommendations for improvement
· Document progress and results of projects through case studies, reports to Directors, Senior sponsors, project management and other creative methods
· Collaborate with union/management executive leadership to collect, analyze, and interpret data that support project/system’s goals
· Keep sponsors/clients up to date on trends and best practices
· Maintain the confidentiality required of the organization and the department
· Perform additional duties and projects as assigned by management
Qualifications
· Master’s Degree in Labor Relations, Organizational Development, or equivalent years of experience required
· Minimum ten (10) years training, consulting or adult education or other related experience in a labor-management environment required; to include 5 to 10 years in a leadership capacity , coaching and mentoring colleagues/ leaders
· Working knowledge in joint labor management settings required; Mastery of all levels 1 & 2 Competencies
· Advanced experience in facilitating process improvement methodologies (i.e. PDCA, Breakthrough, Work-Out; Lean; Six Sigma, etc) and project management; developing and delivering healthcare training and conducting evaluation activities
· Knowledge of various OD intervention methods, OD consulting process (assessment design, intervention, evaluation, measurement, and reporting)
· Excellent analytical skills: able to scan political terrain and identify areas of improvement
· Strong understanding of collective bargaining practices and principles including interest-based approach; able to mediate simple conflicts between parties at departmental level
· Excellent skills in organizational relational dynamics specifically as it relates to organizational design, labor and management relationships; able to decipher issues, underlying concerns and assist in moving towards desired change
· Understands and can “translate” healthcare financing and impact on a system to multiple levels of both union and management
· Able to manage multiple priorities and meet tight deadlines
· Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients at executive level , represent LMP/TEF in interaction with industry leaders, outside organizations
· Excellent written and verbal communication skills; strong active listening, good self awareness, recognizing impact on others and ability to manage boundaries
· Ability to travel to various locations in the New York City and Upstate NY area
· Available to work flexible hours including evenings and weekends as needed