About us
Home Helpers of Brockton is a small business in Brockton, MA. We are professional, agile and professional.
Our work environment includes:
- Clear Policies and Procedures
- Respect and Inclusion
- Support and Recognition
- Modern office setting
- Growth opportunities
Massachusetts Care Services is a leading health care office in Brockton dedicated to providing exceptional oral healthcare services. With a strong commitment to patient satisfaction and quality care, we strive to create a welcoming environment for all our patients. We are currently seeking a dedicated Front Desk Receptionist to join our team and contribute to our mission of delivering outstanding dental care.
*Job Summary*
As a Front Desk Receptionist at Massachusetts Care Services, you will be the first point of contact for our patients, providing excellent customer service and administrative support. Your role is crucial in ensuring smooth operations and a positive experience for everyone visiting our office.
*Duties*
- Greet patients and visitors with a friendly and professional demeanor
- Answer phone calls, schedule appointments, and manage patient inquiries
- Maintain patient records and update information as needed
- Handle insurance verification and billing tasks
- Assist with clerical duties such as filing, faxing, and data entry
- Coordinate with the dental team to ensure efficient patient flow
- Keep the reception area organized and tidy
*Requirements*
- Computer literacy for managing electronic health records and scheduling systems
- Familiarity with phone systems to handle incoming calls effectively
- Clerical skills including data entry and typing proficiency
- Previous experience in a medical or dental office is preferred
- Knowledge of QuickBooks is a plus
- Strong organizational skills with attention to detail
- Ability to perform various administrative tasks efficiently
Joining Massachusetts Care Servcies as a Front Desk Receptionist offers you the opportunity to be part of a supportive team that values professionalism and patient care. If you are organized, personable, and thrive in a fast-paced environment, we welcome your application.
Massachusetts Care Services is an equal opportunity employer committed to diversity in the workplace.
Job Types: Full-time, Temporary, Contract, Temp-to-hire
Pay: $17.00 - $18.50 per hour
Expected hours: 30 – 40 per week
Benefits:
- Flexible schedule
- Paid time off
Schedule:
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Brockton, MA 02301 (Required)
Ability to Relocate:
- Brockton, MA 02301: Relocate before starting work (Required)
Work Location: In person