Job Summary:
DoneRight Management is seeking a dedicated and energetic individual to join our team as a Territory Manager for our Cascade, Donnelly, and Tamarack Resort property portfolio. We are looking for a hard-working person with excellent customer service skills and attention to detail.
Applicant to complete the following survey when applying (please copy the link and past into your browser's address bar to complete the survey : https://go.cultureindex.com/p/b3mYCcLbyPm33L
Responsibilities:
- Maintaining the safety, character, and integrity of properties within the portfolio.
- Housekeeping. This includes regular and deep cleaning, stocking amenities, and organizing.
- Assist with all operations in the assigned locations.
- Provide excellent customer service and support to existing homeowners and guests.
- Perform light maintenance such as changing light bulbs and batteries, unclogging toilets, repairing door and cabinet hinges, etc.
- Collaborate and assist the team with any escalated guest or homeowner concerns.
- Manage key accounts and ensure customer satisfaction through regular communication by responding to emails, messages, and by creating work orders.
- Conducting regular inspections prior to and upon departure of guest and owner arrivals.
- Maintaining standard property appearance and efficiency.
- Assist in onboarding of new properties to portfolio.
- Maintain professional relationships with homeowners through consistent communication and being an expert on the subject matter of properties within the portfolio.
- Assisting other territories when needed.
Qualifications:
- Technical computer skills using software, Microsoft office, different apps - laptop, tablet, and mobile devices.
- Ability to work well in a fast-paced environments and under pressure.
- Strong attention to detail, and housekeeping experience.
- Excellent communication and time-management skills with ability to change activity and handle workload with interruptions.
- Ability to travel within the assigned territory, to route tasks efficiently, and must have reliable transportation.
- Demonstrated compliance to DoneRight policies and procedures.
Physical Demands and Environment:
- Ability to kneel, bend, squat, push, pull, and lift.
If you are a results-driven individual with a passion for customer service and high level standards, we invite you to apply for this position. Join us in driving growth and success in our organization!
Applicant to complete the following survey when applying (please copy the link and past into your browser's address bar to complete the survey : https://go.cultureindex.com/p/b3mYCcLbyPm33L
Job Type: Full-time
Pay: From $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Paid time off
- Travel reimbursement
Compensation package:
- Bonus opportunities
- Performance bonus
- Profit sharing
Schedule:
- 8 hour shift
- Rotating weekends
Ability to Relocate:
- Cascade, ID: Relocate before starting work (Required)
Work Location: In person