Trexis Insurance Corporation is looking for automobile claims adjusters in the Phoenix AZ, area experienced in working with liability claims. The Liability Claims Adjuster is responsible for investigations into a variety of auto accidents to determine liability. The adjuster maintains a good working relationship with policy holders while establishing credibility for the Company through the quality of work and thoroughness of the investigations. The adjuster sets customer expectations; communicates timelines for investigation and explains applicable laws and coverages; takes recorded statements; resolves loss of use issues; makes payments to appropriate parties and negotiates settlements.
Essential Responsibilities
- Interprets personal auto policy language and analyzes liability for the appropriate jurisdictions
- Documents a claim file with notes, evaluations and decision making process
- Secures detailed factual recorded statements from insureds, claimants and witnesses
- Maintains adequate loss reserves
- Achieves initial contact standards
- Develops and maintains effective working relationships with automotive repair facilities, police authorities and independent appraisal firms
- Monitor rental vehicle usage
- Manages diaries in such a manner as to accomplish timely claims resolution
- Appropriately recognize and assign claims to the SIU
- Meets or exceeds file quality standards
- Maintain confidentiality of claim information
- Handles Total Losses to completion
- Exceeds customer’s expectations
Required Knowledge, Skills & Abilities
- Bachelor's Degree preferred.
- Experience in the insurance or related field preferred.
- Adjuster’s license is a plus.
- Must make independent claims handling decisions on assigned claims.
- Communicate effectively and professionally in writing, by telephone or in person.
- Unwavering business ethics is a must.
- Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40 hour work week.
- Consistent attention to detail and data resolution.
- Strong ability to reason, negotiate and problem solve.
- Must be able to foster and maintain positive internal and external customer service relationships.
- Strong proficiency in Microsoft Office products, keyboarding and data entry skills.
What We Offer:
Competitive compensation with a potential bonus based on company and employee performance along with a full benefits program.
Job Type: Full-time
Pay: $51,001.60 - $63,752.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Phoenix, AZ 85044: Relocate before starting work (Required)
Work Location: In person