Only Texas residents are eligible to apply.
At Just Wright Dental & Implant Center, we are looking for innovative, ambitious, and goal-driven individuals to help build our remote front office scheduling department. We are looking for people who are motivated by setting and achieving personal and company-wide performance goals. Due to the nature of the types of calls that come in, we expect our Front Office Coordinators to be on call from 8am to 5pm central time Monday - Friday.
We are a busy general practice office specializing in full mouth dental implant transformations. As a front office coordinator, you make the first impression of our office and the team, and must accurately reflect the patient-first culture that JWD is known for. It is imperative that this individual is friendly, upbeat, personable, confident and dedicated to ensuring each and every patient on the end of the call is handled with the care, kindness, excellence and expediency they expect to receive in the office. The starting pay bracket for this position is 16 - 20 dollars per hour with a potential for monthly bonuses if the team reaches their performance goals.
This role entails answering all incoming calls, using empathy and dental knowledge to quickly and accurately identify the needs of each patient and schedule both existing and new patients based on those needs in a way that maximizes efficiency of the doctor and hygienists. Our ideal candidate must be able to understand all facets of dental treatment so they are able to understand and explain dental treatment, procedures, insurance, financing and billing concerns.
If you feel like all of this fits who you are and what you are interested in, we encourage you to apply!
Qualifications:
- (Required) 2+ years of consecutive dental experience
- (Required) Proficiency in OpenDental
- (Preferred) Knowledge of dental implants
- (Preferred) Experience in the hospitality industry
- (Preferred) Proficient in Cialdini’s Principles
Skills:
- Constant desire to improve
- Goal-driven
- Energetic
- Friendly
- Assertive
- Critical thinking
- Strategic thinking
- Ability to work independently
- Ability to multitask
Responsibilities:
- Answering phone calls
- Communicating about and promoting Just Wright Dental and the dental treatment and services we offer.
- Collecting patient information
- Identifying and addressing patient’s needs
- Schedule appointments
- Explain and answer questions about appointments, insurance (both medical and dental), and accounting.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- Dental insurance
- Paid time off
- Professional development assistance
- Work from home
Healthcare setting:
Medical specialties:
Schedule:
Application Question(s):
- Are you willing to undergo a background check?
- Do you have a Microsoft Computer (Mac's do not work with the programs we use)?
- Are you proficient in OpenDental software?
Experience:
- Dental office: 2 years (Required)
- Dental terminology: 1 year (Required)
- Sales: 2 years (Required)
Location:
Work Location: Remote