Job Title: Concierge/Hostess for Entertainment Venue
Location: Pizza-Bites - 1604 Broadway ,New York NY 10019
Company Description:
Pizza & Bites is a premier entertainment venue dedicated to providing exceptional experiences for our guests. From live performances to special events, we strive to create memorable moments that keep our patrons coming back for more. We are currently seeking a dynamic and customer-focused individual to join our team as a Concierge/Hostess.
Job Description:
As a Concierge/Hostess,, you will be the face of our venue, responsible for providing outstanding service and ensuring that every guest has an unforgettable experience. You will be the first point of contact for patrons, welcoming them warmly and assisting them throughout their visit. Your duties will include but are not limited to:
- Greeting guests upon arrival and providing them with information about the venue, events, and services.
- Managing guest reservations and seating arrangements, ensuring efficient use of space while maintaining guest satisfaction.
- Assisting guests with inquiries, resolving any issues or concerns promptly and professionally.
- Collaborating with the events team to coordinate special occasions and private bookings.
- Maintaining a neat and organized lobby area, including managing coat check services if applicable.
- Monitoring guest flow and coordinating with other staff members to ensure smooth operations.
- Upholding the highest standards of customer service and hospitality at all times.
Qualifications:
- Previous experience in hospitality, customer service, or a related field preferred.
- Excellent interpersonal and communication skills, with the ability to interact effectively with diverse groups of people.
- Strong organizational abilities and attention to detail, capable of multitasking in a fast-paced environment.
- Positive attitude, enthusiasm, and a genuine passion for providing exceptional guest experiences.
- Flexibility to work evenings, weekends, and holidays as required.
- Knowledge of entertainment industry trends and local attractions is a plus.
- Must be fluent in [Insert Local Language(s)], with proficiency in additional languages considered an asset.
How to Apply:
If you are enthusiastic about delivering top-notch service and creating memorable moments for our guests, we want to hear from you! Please submit your resume and a brief cover letter outlining why you would be a great fit for the Concierge/Hostess position at Pizza & Bites
We are accepting applications until [Insert Deadline]. Early applications are encouraged, as interviews will be conducted on a rolling basis.
Pizza & Bites is an equal opportunity employer and values diversity in the workplace. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Join us in creating exceptional experiences for our guests and being a part of an exciting team dedicated to hospitality excellence!
Job Type: Full-time
Pay: From $15.00 per hour
Weekly day range:
Ability to Relocate:
- New York, NY 10019: Relocate before starting work (Required)
Work Location: In person