The duties listed below are not all of the duties that may be assigned but are those that are considered as essential for an employee to perform.
- Interviews applicants or recipients for social service assistance, records information on required forms; makes computations to determine appropriate financial assistance to be allowed.
- Investigates and verifies documents related to client's information; consults with supervisory personnel on complex cases or actions.
- Conducts follow up evaluations on clients according to a defined time and case management schedule.
- Advises applicant of approval or denial of benefits or services; provides explanation of right of appeal and client responsibilities for continued benefits or services.
- Reads and interprets written policies and procedures applicable to federal, state and local laws related to public service assistance.
Minimum Qualifications
Economic Services Caseworker I:
Graduation with a high school diploma or GED equivalency with a minimum of three (3) years of experience in a clerical position with public contact required.
One (1) year of eligibility experience as an Income Maintenance Case Worker preferred.
NC Fast Core Certification and Level I Core Trainings must be obtained within 90 days of hire.
Must have strong computer skills, exhibit excellent verbal and written communication skills.
Minimally qualified applicants will start at 25% of the salary range:
Economic Services Caseworker I: $19.55/hr.
The applicant selected must undergo and pass a drug screening test prior to employment.
Job Type: Full-time
Pay: $16.66 - $31.18 per hour
Benefits:
- 401(k)
- 401(k) matching
- AD&D insurance
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Clerical: 3 years (Required)
- income maintenance case worker: 1 year (Preferred)
Work Location: In person