The Brooks Clinic has established an outstanding reputation for compassionate auto injury medical care. Credit for this goes to our employees who are committed to doing their part to assure each team member has a satisfying work experience and can take pride in working at The Brooks Clinic. We're looking for a dedicated and experienced insurance professional.
As a Personal Injury Insurance Adjuster, you will interact with insurance companies to resolve claims. Primarily over the phone, you’ll accurately document details and settle claims. You will need a working knowledge of medical terms, good communication and time management skills. You will play vital role in providing an outstanding customer experience in a fast paced, detail-oriented, team environment. Every day is a new exciting challenge.
Duties & responsibilities
- Resolves claims within authority level.
- Advises customer on coverages and benefit levels, explains the claim process and collects required information.
- Researches to determine coverage eligibility for applicant(s) according to policy conditions
- May take calls.
- Manage a high volume of claim files from beginning to end
- Resolve and document claims as quickly and accurately as possible
What would make us excited about you:
- Bachelor's degree in business, insurance or related field; or equivalent combination of education and experience.
- 1-2 years of claims experience preferred.
- Analytical, problem-solving and organizational skills.
- Ability to work independently with strong decision-making ability.
- A passion for providing great customer service.
- Basic math and computer skills.
- Oral and written communication skills and good command of the English language (bilingual a plus!).
- Ability to thrive in a team environment.
- Ability to successfully complete training courses pertinent to job duties
Why join us:
- Make a difference. We don’t just go to work. We’re a team of employees committed to our clients, our communities and each other.
- Lifestyle. We drive strategy through innovation. We do honorable work, and we live our core beliefs.
Job Type: Permanent
Pay: From $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Education:
Experience:
- Insurance claims: 1 year (Required)
Work Location: In person