Title: Service Manager
Reports to: Owner
Summary of Position:
As a Service Manager, you would oversee all Front of House operations, make sure quality food and service is delivered to our guests, and manage all Front of House employees on a daily basis.
As a Service Manager, your responsibilities would include:
· Driving sales, steps of service, and guest satisfaction
· In conjunction with all Management, enforcing compliance with all employment policies and overseeing cleanliness of the restaurant and safety of guests at all times
· Providing or directing all Front of House training
· Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline
· Managing liquor orders and controlling liquor costs
· Enforcing applicable liquor laws and Responsible Alcohol Service guidelines
· Assisting with the development of all hourly employees, Assistant Managers, and
Hourly employees by providing daily feedback on performance during one-on-ones
· Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.
· Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant
· Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff
· Understanding, managing, and practicing safe food handling procedures
Qualifications:
· A minimum of 2 years of experience in varied service positions including bartender, server, expo and host.
· At least 6 months experience in a similar capacity.
· Must be able to communicate clearly with managers, kitchen and dining room personnel and guests.
· Ability to lift 40 pounds
· Ability to stand for more than 8 hours
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability
Supplemental pay types:
Work Location: In person