**Overview:** We are seeking a dedicated Front Desk Agent to join our team. The ideal candidate will have a passion for medical patients and excellent customer service skills. This position offers an opportunity to work in a dynamic outpatient therapy office environment. **Duties:** - Greet and welcome patients in a friendly and professional manner - Check guests in and out of clinic - Use an electronic medical record system to navigate patients - Schedule patients, make phone calls, answer phone - Manage phone calls and scheduling with proper phone etiquette - Process payments and maintain patient accounts - Organize office/office rooms; maintain an uncluttered space; go to bank/post office for business- Receive and organize supplies coming in ~ Laundry performance for office therapists**Requirements:** - Professionalism (appearance as well as communication), office management, or related field - Strong communication and interpersonal skills - Proficiency in front desk operations and ability to learn an electronic medical system - Excellent customer service skills with a focus on patient satisfaction - Ability to handle stressful situations with professionalism - This position offers competitive pay, opportunities for career growth, and the chance to work in an outpatient medical setting. If you meet the requirements and are passionate about delivering exceptional patient experiences, we invite you to apply for the Front Desk Agent position.
Job Type: Full-time
Benefits:
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
Work setting:
Ability to Relocate:
- Boone, NC 28607: Relocate before starting work (Required)
Work Location: In person