Abode, one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a Program Coordinator I for our programs in San Francisco County.
About The Role: The Program Coordinator I will supervise the provision of services to program participants in the County, through direct staff supervision of staff.
The People and Culture: You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. We believe that we make better decisions and provide quality services when our workforce reflects the diversity of the communities in which we operate. People of color make up nearly 70% of our workforce and we strive to recruit and retain employees from all backgrounds.
Our Benefits and Perks:
- $33.65 - $37.02 hourly
- 100% paid health, vision, and dental options
- 19 PTO days & 12 Holidays per year
- Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
- 3% retirement match/contribution
- Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events
- Dynamic, mission-driven culture and supportive leadership. We support you in supporting others
How You Make An Impact:
- Supervise the provision of housing for programs in the County through direct supervision of staff.
- Improve housing program skills through supervision, coaching, and training of staff. Address performance issues, as necessary.
- Provide support to the team when dealing with complex participant and/or landlord issues, which may include leading case conferencing meetings, connecting staff with other community resources for support, and providing direct services to clients/landlords. Provide housing location services for clients and ensure collaboration with appropriate Abode staff to ensure subsidy payments.
- Complete initial and annual HQS inspections accurately and on time.
- Maintain relationships with property owners and manage housing stock. This will mean developing new landlord contacts, as well as maintaining current units.
- Communicate closely and frequently with all members of the housing and services team to improve systems, solve problems, share resources, and coordinate work.
- Ensuring timely completion of HMIS annual updates, and quarterly/yearly income assessments as needed.
- Maintain housing files and support Compliance Specialists to ensure program compliance.
- Attends staff meetings and other agency functions as needed. Oversee audits and monthly program reports as needed.
- Maintain unit/participant information in WMAT. Run rent reports and ensure property owner payments.
- Ensure accuracy of participant rent calculations and upload to WMAT/participant files.
- Work with the manager/finance team to ensure appropriate budget maintenance. Review monthly MER reports.
- Maintain knowledge of HUD regulations/prepare files for monthly audits with the County.
- Other duties as assigned.
How You Meet Qualifications:
- Bachelor's degree in psychology, Human Services, Social Work, Sociology, or related field and equivalent experience.
- 2 years of field experience working with people with co-occurring disorders and/or who are homeless.
- Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required.
- Driving and transportation of participants when required.
- Flexible schedule to work evening and weekend hours as needed.
Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.
Notice: Abode Services is an Equal Opportunity Employer/Drug Free Workplace
Notice: Abode Services values safety, wellness, and respect for each other and for those who we serve. Because of this commitment Abode Services is mandating that all employees be vaccinated effective September 30, 2021.
Preferred
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Bachelors or better in Psychology
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Bachelors or better in Human Services
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Bachelors or better in Social Work
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Bachelors or better in Sociology
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)