Job Summary:
VIO Med Spa specializes in cutting-edge aesthetic medicine and wellness. Our medical spa provides elevated and innovative aesthetic services for both men and women that empower, enhance natural beauty, and inspire confidence.
We are seeking a Guest Experience Specialist responsible for ensuring that the guest has an exceptional experience from the moment they call on the phone, or walk through the door. They are responsible for ensuring all guests are scheduled accurately and receive their services in a timely and professional manner. The Guest Experience Specialist must embody V/O’s core values and reflect them through their interactions and behaviors. Guest Experience Specialists must continually work to meet Guest expectations by responding to Guest questions and inquiries, managing the Guest intake process, ensuring a clean and organized work space, providing excellent communication and administrative services, supporting the sales process, and representing the V/O Med Spa brand at the highest level.
Qualifications:
- Possess a thorough knowledge of Medspa services
- Have excellent interpersonal skills and customer service orientation
- Possess excellent cleanliness and sanitation skills
- Comfortable consulting patients regarding cosmetic and non-cosmetic treatment options, techniques and treatment plans
Essential Skills:
- Organized
- Responsive
- Adaptive, flexible and able to multitask
- Continuous improvement mentality
- Effective communication
- Time management/self-management
Job Types: Full-time, Part-time
Pay: $16.00 - $20.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Relocate:
- Winter Garden, FL 34787: Relocate before starting work (Required)
Work Location: In person