Job Description
- Provide outstanding customer service by helping customers understand their needs, recommending storage solutions, and helping them acquire the needed product solutions.
- Assist reservation and walk-in customers (both in person and on the phone) in renting storage units, understanding the lease terms, fees and insurance and completing lease agreements.
- Build relationships with local businesses and organizations to increase visibility and drive rentals.
- Consult, sell, and up sell to customers merchandise such as boxes, tape and other appropriate products that meet their needs.
- Ensure accounts are current and perform collections responsibilities as necessary.
- Ensure the appearance of the property is customer ready by cleaning units, sweeping, mopping, removing debris, wiping windows, etc...; ultimately ensure property appearance is safe and welcoming.
- Work in one or more locations, independently or with another manager.
- Manage, verify, balance cash drawer; prepare and make daily deposits.
- Conduct a daily physical storage unit inspection confirming inventory availability and ensuring each unit is secure or ready to rent.
- Work closely with Regional Manager to receive training and coaching when needed, striving to exceed all company expectations.
- May be asked to work other locations in the Columbus area.
BENEFITS: Vacation/Personal Paid Time Off, Fully Paid and Comprehensive New Manager Training.
Required:
- Must have a vehicle.
- Must work weekends.
- Must be reliable. Our industry does not allow for call-ins.
Preferences for Candidates:
- Successful candidates come from a variety of customer-centered, selling environments including retail, restaurant, fast food and more. All have common knowledge, skills and abilities which include:
- Minimum one year of Customer Service and/or Sales experience
- Energetic, outgoing, customer oriented personality
- Professional in attitude and appearance
- Strong communication, interpersonal and problem resolution skills
- Enjoys and easily operates independently or as part of a small team
- Detail oriented with strong organizational and time management skills
- Some knowledge of computers in a windows environment
- Willingness to work independently while complying with company policies and procedures
- Valid driver's license with access to reliable transportation used during the work day
- Willingness to work in multiple locations
- Can work from 8:00 am to 6:00 pm any day of the week, including weekends and some holidays.
- 40-Hour, 5 day work week unless overtime is needed
- Ability and willingness to perform light cleaning and maintenance such as sweeping, mopping, wiping windows, etc…
- Willing to submit to a pre-employment background check and drug test
Salary: $13.00 to $15.000 /hour + bonus structure
- $1,000 Signing Bonus
- $2,000 12 Month Employment Bonus
- Potential Housing Available after Six Months
Job Type: Full-time
Experience:
- Retail Management: 1 year (Preferred)
License:
- Drivers license (Required)
Work authorization:
Working Days:
- Monday (Preferred)
- Saturday (Preferred)
- Sunday (Preferred)
Additional Compensation:
Benefits:
This Company Describes Its Culture as:
Detail-oriented
- - quality and precision-focused
People-oriented - - supportive and fairness-focused
Team-oriented - - cooperative and collaborative
This Job Is:
- Open to applicants who do not have a high school diploma/GED
- Open to applicants who do not have a college diploma