We are seeking a talented and competitive Inside Sales Representative who thrives in a busy sales environment. We sell African fabrics and most of our clientele are from West Africa. We have been in business for over 14 years in Virginia. We are looking to expand beyond our niche market to grow the company.
The successful candidate will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives. You must be comfortable making daily calls, working with team members and clients, generating interest, qualifying prospects and closing sales.
Additional overlap with other coworkers is expected as we all can cover for each other when needed.
Responsibilities
- Maintain current clients and source new sales opportunities through inbound lead follow-up and outbound calls and emails
- Understand customer needs and requirements
- Close sales and achieve quarterly goals
- Research new accounts, identify key players, and generate interest
- Maintain and expand your database of prospects within your assigned territory
- Work with team members to build supply pipelines and close deals
- Perform effective online demos to prospects using phone, tablet or computer
- Willing to travel to local and overnight markets
- Affinity for West-African people and culture, language skills a plus
- Pulling customer orders and working with warehouse staff to fulfill customer needs
- Basic understanding of retail math for transactions and inventory management.
- Being bilingual is an advantage for better customer engagement.
- Actively participate in merchandising and maintaining the visual appearance of the store.
- Process transactions accurately and efficiently using the point of sale system.
Requirements
- Proven inside sales experience
- Some light lifting is required when pulling orders
- Strong phone presence and experience dialing dozens of calls per day
- Proficiency with QuickBooks and Microsoft Office a plus
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
Job Type: Full-time
Pay: $38,500.00 - $41,500.00 per year
Benefits:
- Flexible schedule
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Sterling, VA 20166 (Required)
Ability to Relocate:
- Sterling, VA 20166: Relocate before starting work (Preferred)
Work Location: In person