Nashville Skin is seeking a Front Desk Assistant to work in our Clarksville locations. Find your dream job opportunity at Nashville Skin and be part of a team that focus on the quality of care we provide to our patients. We offer a comprehensive benefit package that includes; medical, dental, and vision insurance upon completion of 30 days of employment. We also offer products/procedures discounts and provide uniform reimbursement.
This position is for 4 days per week (Monday through Friday), 10 hours per day in General Dermatology . Candidates for this position must possess great time management and organizational skills; and be motivated, committed, and dependable team players who can work in a fast-paced environment.
Primary job duties and responsibilities of the Front Desk Assistant are:
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Provide great customer service to our patients.
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Greet patients and all visitors in a professional and friendly manner.
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Answer the phones promptly and courteously.
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Transfer calls to other staff when necessary.
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Comfort patients by anticipating patients’ anxiety and answering patients’ questions.
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Optimizes patients’ satisfaction by completing the check-in and check-out process accurately.
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Enter and update patient information correctly.
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Enter a copy of insurance cards and ID at each visit.
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Obtain co-payments, cosmetic fees and any additional charges or past due balances on the day of services during check-out and enter correctly on patient’s account record.
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Manage patient’s medical appointments.
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Make, cancel and reschedule new and return appointments as needed.
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Handle scheduling inquiries, or direct to proper person.
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Protect patients’ rights by maintaining HIPAA confidentiality of personal and financial information.
Qualifications
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High School Diploma, GED, or equivalent.
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Strong customer service skills and good telephone etiquette.
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High level of organizational skills, able to multi-task.
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Excellent communication skills, both verbal and written.
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Proficient in the use of computer programs and office equipment.
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Detail-oriented, willing to learn, and highly motivated self-starter with the ability to work independently and as a team.
Nashville Skin is an Equal Opportunity Employer.
** Due to the high volume of incoming phone calls, we are unable to provide information about this position over the phone. Please, submit a resume and we will follow up with you via email.**