Exciting Job Opportunity in Chicago, IL!
Are you ready to make a big impact in the world of finance? Lendr, a leading financial service provider, is seeking a talented and passionate Collection Agent to join our team!
As a Collection Agent, you will have the opportunity to develop and maintain relationships with delinquent customers while utilizing your strong negotiation skills. We offer a competitive salary with monthly commissions, giving you the chance to earn more as you excel in your role.
Responsibilities:
- Conduct inbound and outbound calls to effectively manage accounts in varying degrees of delinquency.
- Negotiate settlements with customers, showcasing your excellent communication skills.
- Address customer inquiries and handle ongoing complaints with a problem-solving mindset.
- Utilize skip tracing techniques to locate and collect payments.
- Ensure all conversations and payments are properly documented.
- Troubleshoot any concerns or issues raised by customers.
Ideal Candidate:
- Bachelor's degree preferred or 3-5 years of experience in collections.
- Experience in 3rd party collections is a plus.
- Goal-oriented and driven by metrics to achieve success.
- Strong skip tracing skills to effectively locate and collect payments.
- Excellent communication skills to build relationships with customers.
- Problem-solving mindset to address customer inquiries and complaints.
- Experience in both B2B and B2C collections.
- Working knowledge of MS Office, Excel, and Credit Reporting.
- Ownership mindset with a focus on team goals.
- Ability to thrive in a fast-paced environment, both independently and as part of a team.
- Notary certification is a plus, showcasing your dedication to the role.
Don't miss out on this exciting opportunity to join Lendr and make a difference in the world of finance! Apply now and embark on a rewarding career journey with us.
Job Type: Full-time
Pay: From $45,000.00 per year
Weekly day range:
Work setting:
Work Location: In person