Empower and challenge team members of all skill levels to reach their full potential.
Ability to motivate others, including gaining buy-in to do the right thing for the right reason.
Ability to build and maintain strong relationships.
Ability to provide “win-win” solutions while resolving customer service issues in a positive and professional manner.
Proven ability to Collaborate with the team and business partners to identify, design, and implement process improvements for greater efficiency and effectiveness.
Analyze department metrics, including staff productivity and key performance metrics; recommend solutions to drive execution or improve performance.
Provide recommendations to Payroll Leadership and the Company to support continued compliance.
e complex tasks in a changing environment, in a professional, responsive manner
Proven ability to communicate complex messages both written and verbally to a wide variety of audiences.
Ability to complete complex objectives in a timely manner while balancing time, multi-tasking, and interruptions.
Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with little guidance or instruction.
Proven good judgment in selecting methods and techniques for obtaining solutions.
Ability to apply business and technical knowledge to produce results and make recommendations to Senior Leaders across the organization.
Champion and adapt to change.
Ability to travel as needed.
Must be able to sit onsite, as requested, at CarMax’s Home Office in Richmond, Virginia