Accounts Payable Product Consultant
About Accounting Seed
Accounting Seed, a leading provider of accounting software built on the Salesforce platform, is seeking a highly motivated Product Consultant to join our growing team. In this role, you will play a pivotal role in onboarding new customers to our expanding AP Automation module.
About the Position
We are looking for a curious and dynamic professional to join our growing team as a Product Consultant for our cloud-based accounting package. You will be responsible for driving the adoption of our AP Automation product by new users/customers and supporting current customers.
This role specifically will involve Salesforce admin steps such as configuring a Salesforce org and our Salesforce objects for our AP Automation module.
What you will do:
- Become an expert in the use of our cloud-based Accounting and ERP product that is native to the Salesforce Platform
- Conduct in-depth product training sessions for new customers, focusing on best practices and efficient workflows.
- Provide support through online case management and online meetings to answer user’s questions and solve problems
- Advise on best practices in using the product
- Work closely with the Customer Success Manager team to assist customers adapt Accounting Seed to their evolving business needs
- Serve as a subject matter expert to the product development, marketing, and technical writing teams
- Troubleshoot any technical issues and escalate complex problems to the development team.
Essential Skills and Qualifications:
- Bachelor’s degree or 4+ years of experience in accounting
- In-depth knowledge of Accounts Payable processes, with experience in automation best practices.
- Salesforce Experience required as our product is native to Salesforce and configuring this product requires some Salesforce customizations.
- Strong customer relationship, organizational, analytical skills, and problem-solving skills
- Experience supporting customers -- proficiency in troubleshooting software issues, resolving technical problems, and providing technical guidance to customers
- Experience in software implementation and project management
- Confident, self-starter with strong written and verbal communication skills
This is a 100% remote position. Accounting Seed is an equal opportunity employer. We are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.
Job Type: Full-time
Job Type: Full-time
Pay: $85,000.00 - $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
Education:
Work Location: Remote