About us
Sky Railway, Santa Fe's newest adventure train
Be part of the team bringing the adventures and stories from the mind of George R.R, Martin to our Travelers on Sky Railway
Job Title: Platform Concierge
Guest Concierge Purpose:
Providing train travelers, a unique guest experience on Santa Fes newest adventure train. From the moment they check in on the platform, take their seats and order their first drink. The guest experience attendant plays an important role in providing a unique and wonderous experience for every passenger.
Guest Experience Attendant Responsibilities
- Providing exemplary guest service when problems arise and finding solutions for those problems. Giving our travelers top notch service that Sky railway is known for
- Passion and knowledge of all Sky Railway events and properties
- As part of an entertainment company, you may find yourself a part of the show.
- Work in train cars or at railway station to assist passengers with boarding and finding seats
- Collecting tickets from passengers before the train departs and ensuring everyone is in their specified seat.
- Monitoring the train car and railway station for situations that may endanger the safety of passengers.
- Communicate delays and other essential information to passengers.
- Satisfying patron requests in a timely manner
- Providing information to guest riding on our flatcars while train is in motion.
- Implementing of all Sky Railways safety protocols
Car Attendant Skills and Qualifications:
Strong communication skills, positive attitude, personable demeanor, multitasking, attention to detail, organization, ability to stand for long periods, strong observational skills, conflict resolution, computer literacy. Bilingual a plus'
'
Work Location:
Work Remotely
Job Types: Full-time, Part-time
Pay: $17.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Work Location: Multiple locations