Job Summary:
Seeking a highly organized and customer-oriented Front Desk Receptionist/Scheduler/Driver to join our team. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk. The ideal candidate will have excellent communication skills, be proficient in medical terminology, have experience with front desk systems, and is a safe driver.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to the appropriate staff member
- Schedule appointments and maintain the appointment calendar
- Verify patient insurance information and collect necessary co-pays or payments
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Ensure compliance with HIPAA regulations regarding patient privacy and confidentiality
- Collaborate with other staff members to ensure efficient workflow and patient satisfaction
- Familiarity with electronic medical records systems such as NextGen is a plus
-DRIVE PATIENTS TO AND FROM CLINIC APPOINTMENTS AS NEEDED
-MUST HAVE ACCESS TO FORT RILEY
-VEHICLE AND COMMERCIAL INSURANCE PROVIDED BY CLINIC
Requirements:
- High school diploma or equivalent
- Previous experience in a customer service or administrative role preferred
- Proficiency in medical terminology is required
- Strong computer skills, including knowledge of office software and phone systems
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks in a fast-paced environment
- Attention to detail and accuracy in data entry and record keeping
- Professional demeanor and ability to maintain confidentiality
-CLEAN DRIVING RECORD, BACKGROUND CHECK, CREDIT CHECK AND DRUG SCREEN
-INSURABILITY ON OUR COMMERCIAL VEHICLE INSURANCE POLICY
Location: <LOCATION>
We offer competitive compensation based on experience.
To apply, please submit your resume along with a cover letter detailing your relevant experience. Only qualified candidates will be contacted for further consideration. Thank you for your interest in joining our team as a Front Desk Receptionist and patient transport position.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you have access to Fort Riley to pick up patients as needed?
- Are you willing to provide at least 3 references (2 must be supervisors/managers) with name, phone number and email?
Ability to Relocate:
- Junction City, KS 66441: Relocate before starting work (Required)
Work Location: In person