Join a team that cares about our customers and you! The Francisco Sandoval Insurance Agency in Riverside, California, is looking for an experienced and committed individual to join our team as a Part-Time Customer Service Representative. In this role, you will manage accounts to maintain strong business relationships and ensure customer satisfaction. In this position, you will play a vital role in managing and growing our customer base. If you have excellent customer service skills and are committed to providing customers with the best experience, this is the role for you. With your positive attitude, proactive sales skills, and dedication, you may be a perfect fit for this role. Apply now to join our team and begin a role with excellent career growth and earning potential.
Salary: $35000.00 - $65000.00 per year
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Flexible Schedule
Health Insurance
Mon-Fri Schedule
Hands on Training
Parental Leave
Life Insurance
Career Growth Opportunities
Retirement Plan
Responsibilities
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Process customer policy change requests.
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Secure all Trailing Documents from customers.
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Handle all incoming claim calls from customers and follow-up.
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Complete Evidence of Insurance requests.
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Immediately greet all customers, entering the office, in a friendly and helpful manner.
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Take premium payments from customers.
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Ask each customer for referrals and explain our referral program.
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Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
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Provide exceptional customer service and support.
Requirements
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Possess an upbeat, positive and enthusiastic attitude.
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Be a great self-starter with a sense of urgency.
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Create relationships from a cold start.
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Be a fantastic presenter.
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Proficiency to multi-task, follow-thru and follow-up.
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Must be highly self-motivated.
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Bilingual (English and Spanish) is not required but a BIG PLUS