We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling inquiries, and resolving issues to ensure customer satisfaction.
Responsibilities
- Respond to customer inquiries in person in a timely and professional manner
- Provide accurate information regarding products and services
- Maintain customer records by updating account information
- Potential opportunity to train others
- Identify and escalate priority issues
Requirements
- Excellent verbal and written communication skills in English; Multilingual capabilities are advantageous
- Strong data entry skills with attention to detail
- Proven customer service experience with the ability to analyze customer needs and offer solutions
- Ability to upsell products or services to increase revenue
- Engagement during in-office meetings and training sessions
We Provide
- Weekly Pay
- Training Pay and Signing Bonus
- Diverse and Inclusive Team Culture
- Collaborative Team Environment
This position offers the opportunity to enhance your customer service skills, work in a dynamic team environment, and contribute to the overall success of our organization.
Job Type: Full-time
Pay: $730.00 - $960.00 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
Experience level:
- 1 year
- 2 years
- 3 years
- 4 years
- No experience needed
- Under 1 year
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person