POSITION SUMMARY:
Morgan's Salon is dedicated to enhancing the lives of all individuals by providing innovative salon services in a welcoming and inclusive environment. We are seeking a passionate and skilled stylist to join our team and help us fulfill this mission. The ideal candidate will be a talented and experienced stylist with a strong foundation in hair cutting and styling techniques, as well as nail services. They will be passionate about creating beautiful and stylish looks for all our clients, including those with special needs and disabilities. Excellent customer service skills, empathy, and the ability to build strong relationships are essential.
MAC COMPETENCIES:
- Empower, Include, Educate, Innovate: The successful candidate will embody Morgan's core values in their everyday interactions with members, clients, and partners.
- Active Listening: Demonstrate a commitment to truly understanding clients' needs and preferences through attentive listening.
- Attention to Detail: Deliver a high-quality service experience by paying close attention to detail in all aspects of client care.
- Service Orientation: Proactively seek opportunities to exceed client expectations and deliver exceptional service.
- Social Perceptiveness: Maintain a keen awareness of client reactions and adjust communication styles accordingly to ensure a positive experience.
QUALIFICATIONS:
- Education:
- State-issued Cosmetology Operator License
- Experience:
- Minimum two years of experience working with individuals with special needs and disabilities
REQUIRED SKILLS:
- Strong knowledge of hair cutting, styling, and nail care techniques
- Proficiency in Microsoft Office and Point-of-Sale (POS) systems
- Excellent customer service skills with a focus on building rapport
- Bilingual
- Ability to work effectively in a team environment
- Ability to work independently and manage multiple tasks
- Excellent organizational and time management skills
- Strong communication skills, both verbal and written
- Ability to work in a fast-paced environment
- Ability to problem-solve effectively
ESSENTIAL FUNCTIONS:
- Consult with clients to understand their desired hair styles and recommend options based on current trends and hair type.
- Deliver exceptional hair cutting, styling, and nail care services utilizing a variety of techniques.
- Maintain a clean and professional work environment, including sanitizing and maintaining salon equipment.
- Manage inventory, including receiving, verifying, and ordering new stock.
- Resolve client concerns regarding service quality and customer service.
- Participate in ongoing training programs related to working with individuals with special needs and disabilities.
- Adhere to all occupational health and safety regulations and Texas Department of Licensing and Regulation requirements.
WORKING CONDITIONS:
- Must be able to lift and carry up to 15 pounds
- Core salon business hours are Monday through Friday, hours have potential to change.
- Morgan's Salon Stylist will report directly to the Salon Manager.
OTHER
- Must present a neat, clean, and professional appearance
- Must possess a valid Texas driver's license, reliable vehicle, and minimum required auto insurance