Aramex a leading global provider of logistics and transportation solutions that include express courier delivery, freight forwarding, supply chain management, e-commerce and record management service is seeking a Office Administrator to join our team at our LAX location.
The ideal candidate will be responsible for reviewing and processing shipments while achieving accuracy and operational excellence. The candidate will also provide customer support to vendors and suppliers related to the function.
Duties and Responsibilities:
- Coordinate documents and process related paperwork per requirements of individual shipment.
- Communicate and establish relationships with shippers, and customers via email and telephone.
- Provide tracking and daily updates to customers
- Enter data into tracking system accurately and promptly
- Perform related tasks as required or assigned by supervisor/manager.
- Process and correct miscellaneous accounting issues.
- Ensure the customer is provided excellent service throughout the process including quick response to inquiries and problem resolution.
- Assists in solving inter-company and vendor accounting
- Resolve issues for customers independently
- Demonstrate a detailed understanding of processes, procedures and technology for international transportation
Qualifications
- Prior experience in freight forwarding / logistics environment (Preferred)
- Strong proficiency in Microsoft Office, particularly Excel, Word, and Outlook
- Must have a collaborative and team player personality
- Basic English reading, writing and arithmetic skills required.
- Minimum college degree (preferred)
- Knowledge of office processes, procedures, and technology.
- Knowledge of government regulations including but not limited to TSA, CBP, ITAR, and EAR
Working Conditions
- Normal office work environment
Physical Requirements Professional Skills
- Must have physically ability to move around warehouse
- Good ethics and integrity.
- Professional positive demeanor
- Ability to work independently.
- Strong attention to detail.
- Analytical problem solving
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Education:
- High school or equivalent (Required)
Work Location: In person