Who We Are: With 80 years of experience serving global brands in the automotive, consumer electronics and cosmetics industries, DCI has seen it all. Our team of seasoned marketing professionals understand retail realities and knows how to blend insights, innovation, and execution to deliver solutions that resonate with today's ever-changing consumers. Drawing upon that deep knowledge and hands-on experience, our team has unmatched skill in making complex, multifaceted projects simple – bringing all the pieces together in the most effective way.
About the Role: We are seeking a dynamic and visionary Account Director to join our team, specializing in the retail and beauty industries. This pivotal role involves managing client accounts, leading high-performing cross-functional teams, and ensuring seamless project execution. You will drive strategic initiatives and process improvements, acting as the primary liaison between mid- and senior-level clients and internal teams. From project inception to completion, you will ensure client satisfaction and foster strong relationships while leveraging DCI Marketing’s extensive resources and expertise.
What You’ll Do:
· Cultivate and maintain strong, strategic relationships with clients in the retail and beauty sectors, deeply understanding their business goals, needs and challenges.
· Lead account planning and strategy sessions, collaborating with internal teams to develop innovative marketing solutions tailored to the retail and beauty markets.
· Provide strategic consultation to clients, identifying opportunities for business growth. Negotiate and close new sales opportunities to meet or exceed revenue goals.
· Mentor and coach cross-functional team members, fostering their professional growth and helping them achieve their goals.
· Work closely with internal functional teams to deliver exceptional service, seamless execution, and continuous process improvements for clients.
· Develop and communicate granular account-level strategies to showcase DCI Marketing’s unique value proposition, particularly in selling custom point-of-sale and visual/digital merchandising materials.
· Maintain accurate and timely customer, pipeline, and forecast data in the CRM system.
· Stay up to date on DCI Marketing’s products and services, with a keen focus on trends within the retail and beauty sectors.
What We’re Looking For:
· 8+ years of experience in retail marketing and/or beauty industries, with a proven ability to forge strong, consultative client partnerships.
· Demonstrated success in identifying, implementing, and measuring process improvement initiatives that enhance speed to market, streamline execution, and boost customer engagement.
· Deep involvement with retail and beauty brands, and a comprehensive understanding of industry-specific marketing tactics and strategies.
· Ability to leverage industry trends to benefit clients and drive business growth.
· Goal-oriented and results-driven, comfortable achieving quantitative sales targets.
· Financial acumen with a strong focus on the bottom line, consistently achieving objectives despite challenges.
· Superior negotiation, written, and verbal communication skills.
· Proven track record of building positive relationships with peers and clients in the retail and beauty markets.
Why DCI?
DCI provides our employees with a positive and comfortable work environment. We celebrate our wins at work as well as personal milestones. We find plenty of ways to stay connected to one another and to relax and unwind whenever we can.
We recognize the importance of supporting our employees at work and in their lives and are proud to offer the following benefits:
· 401(k) with matching program
· Health insurance
· Flexible health spending account
· Dental & vision insurance
· Life insurance
· Parental Leave
· Disability insurance
· Paid time off, plus 12 company holidays
· Paid sick time
· Tuition reimbursement
· Employee assistance program
· Flexible schedule
· Casual dress code
DCI Marketing is an Equal Employment Opportunity company.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Cell phone reimbursement
- Dental insurance
- Disability insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
- Work from home
Experience level:
Schedule:
Travel requirement:
Work Location: Remote