- Ability to display excellent customer service in managing incoming calls and customer inquiries, generating sales opportunities that develop into new customers, and identifying and assessing customer needs to achieve satisfaction
- Customer consultations for detailed custom cakes on phone and in store
- Answering phone and email requests for information and pricing
- Assist cake decorators in assembly and decorating
- Re-stocking baked goods for the store as needed
- Maintain the store cleanliness at all times
- 2+ years customer service experience required
- Saturday availability is required
- Bilingual (Spanish) is a plus
Work Remotely
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Preferred)
Work Location: In person