Practice Administrator
Overview:
We are seeking a dedicated Practice Administrator to join our team. As a Practice Administrator, you will play a crucial role in overseeing the daily operations of our Dental practice. The ideal candidate will have a strong background in Dental management and experience with Open Dental. If you are passionate about Dental care management and possess excellent organizational skills, we would love to hear from you.
Specific Job Duties :
- Manage day-to-day operations of dental office
- Manage and direct staff assignments and activities, in accordance with office policies and applicable law
- Manage compliance with OSHA, state and federal regulations
- Know and follow dental office contingency plan
- Stay current with trends, legislation and regulations in the dental profession
- Manage patient financial accounts
- Manage the hiring and ongoing performance of staff
- Manage and update office computer systems Patient Management
- Oversee patient relations and handle patient complaints
- Help explain office policy to patients
- Help support staff as needed (i.e., appointment scheduling, collections, insurance, etc.) Monitor patient relations with regular patient satisfaction surveys Staff Management Assign, direct and manage staff duties, as assigned by the dentist
- Determine staff schedules
- Recruit, interview and hire employees as directed by the dentist
- Orient and train new staff
- Organize staff training on OSHA and HIPAA compliance
- Display any posters required by federal, state or local law
- Monitor staff performance
- Conduct staff and salary reviews
- Coordinate team meeting
- Engage in conflict resolution
- Help arrange for staff CE
- Make business travel arrangements for dentist and staff
- Records and State and Federal Regulations Management
- Help implement compliance with state and federal regulations
- Arrange for OSHA, HIPAA, and risk management training
- Maintain employment records
- Update and maintain employee policy manual
- Help dentist draft office policies Marketing and Public Relations
- Oversee the design of marketing and promotional materials (print and electronic)
- Manage dental office advertising/recruiting ads for new staff
- Implement marketing strategies
- Coordinate event planning, conference travel, volunteer and mentorship opportunities, community outreach, and similar programs
- Assist with dental office facility management Social Media
- Oversee the development and maintenance of pages on appropriate social media platforms, including the practice blog
- Supervise the creation of appropriate and engaging social media content
- Monitor and manage comments and questions that arrive via social media channels
- Develop and implement a strategy for handling negative reviews on sites such as Yelp
- Stay current with trends in the dental profession and social media in general
Minimum Requirements:
- Education/Experience High school diploma or equivalent; some college preferred and min. of two years Dental Practice Manager experience
- Working knowledge of computers for word processing, insurance claims processing and records management in Open Dental software, Knowledge or experience in staff management Interpersonal
- Excellent communications skills
- Team player, conflict resolution experience, Customer service or patient relations experience
- Ability to communicate all concerns to the dentist
If you are a detail-oriented professional with a passion for Dental care administration, we encourage you to apply for the Practice Administrator position. Join us in providing exceptional care to our patients while ensuring the smooth operation of our practice.
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dental Management: 2 years (Required)
Ability to Commute:
- Hillsboro, OR 97123 (Required)
Ability to Relocate:
- Hillsboro, OR 97123: Relocate before starting work (Required)
Work Location: In person