ROLE DESCRIPTION:
Julie Nguyen State Farm is seeking and organized individual to fulfill administrative duties and support agency goals in gaining and keeping customers. As a Staff Assistant with our agency, your attention to detail, dedication to client relations, and sales-mindedness equip you for this versatile position.
QUALIFICATIONS:
- Must be bilingual in Vietnamese or Spanish
- Able to obtain Property and Casualty License
- Able to achieve mutually agreed upon marketing goals
- Interested in marketing products and services based on customer needs
- Bilingual in Spanish or Vietnamese
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
BENEFITS:
- Salary plus commission/bonus
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement