This role is responsible for the development and performance of all sales activities in their assigned branch(es). They staff and direct a sales team and provide leadership towards the achievement of maximum profitability and growth, in line with company vision and values. They work closely with Branch Managers to ensure tight collaboration between sales and operations and to deliver best-in-class customer experiences. In addition, they establish sales plans and strategies to help expand the customer base and contribute to the development of training and educational programs for Field Sales Colleagues.
Key Performance Indicators
- Revenue growth - organic and M&A
- APBITA
- Margin improvement
- Cash conversion
- SHE metrics
- Colleague retention and engagement
- Customer NPS
- Vehicle Fuel Intensity
Principal Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Responsibilities and essential job functions include but are not limited to the following:
- Hire, onboard, train, & performance manage sales reps in coordination with Sales Excellence
- Drive collaboration between Sales and Operations within their branch(es), with the support of the Branch Managers to align goals and drive performance
- Work in field multiple days per week to ensure all Field Sales Colleagues understand how to conduct an effective sales call
- Lead weekly sales meetings focused on skill development, improving performance, and prioritized topics; train Ops colleagues on consistent “sales “ processes
- Provide ongoing technical training on services offered in the assigned territory
- Facilitate weekly, monthly and quarterly one-on-one debriefs with all Field Sales Colleagues to build more effective communication, to understand training and development needs, and to provide insight for the improvement of sales activity performance
- Ensure that all Field Sales Colleagues meet or exceed all activity standards for prospecting calls, appointments and proposals as well as other selected KPIs to meet and exceed sales targets
- Set a strong example for Field Sales Colleagues in areas of personal character, commitment, organizational and selling skills, and work habits
- Monitor progress against Branch revenue objectives; jointly accountable with Branch Managers for APITDA realization
- Serve as steward of Rentokil and Terminix business model to ensure company programs and initiatives are delivered with excellence at the branch level
CANDIDATE SUMMARY
Required Experience
- Bachelor’s degree and 1+ years of field services management experience required, or an equivalent combination of education and experience
- Business operations experience
- Skill in managing and leading assigned projects - understanding of project management methodology including the ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings
- Skill in written and verbal communications, including public speaking
- Skill in organisation and time management - ability to work on multiple projects and manage multiple project coordinators, leads and/or managers at one time
- Skill in group presentations and meeting management
- Skill in providing clear and concise feedback
- Attention to detail and analytical skills
- Maintains relevant licences as required by federal, state or local regulations for termite/pest control and any other business unit products and services
- Maintains a valid driver’s licence
- Skill with GSuite applications (Docs, Sheets, GMail, Slides) or Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
- Knowledge of laws, regulations, methods, and techniques in the area of specialty.
- Position may require frequent overnight travel
Required Leadership Traits and Characteristics
- Knowledge and skill in sales management strategies and techniques
- 1 years of sales management
Formal Education, Qualifications or Training
- Bachelor’s degree and 1+years of field services management experience required, or an equivalent combination of education and experience
- Successfully meet pre-employment background screen
Job Type: Full-time
Pay: $80,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Company car
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Paid training
- Referral program
- Vision insurance
Compensation package:
Schedule:
Travel requirement:
Work Location: In person