Job Description
Centrada Solutions is a technology services company which specializes in serving Hotels, Hotel Owners and Hotel Management Companies. Our mission is to deliver the technology our clients need, when they need it, for a reasonable price. We assist our clients in making smart technology investments.
In this vital, customer focused role, we seek an individual with the knowledge and experience to research questions using a variety of resources in answering any question or issue a customer may have.
Qualifications:
* High Preference for candidates that can potentially work nights and weekends in the future, currently hiring for daytime Mon-Fri
* Looking for local candidates (DFW area)
- 1-3 years related experience
- Experience supporting PC hardware and applications
- Operational knowledge of Active Directory
- Working knowledge of LAN and WAN network equipment
- Proficient in the usage of Microsoft Office and Exchange
- Working knowledge, support, and troubleshooting of remote access software
- Strong communication and customer service skills and interpersonal skills
- Hospitality experience a plus
Expectations:
- Arrive to work on time when scheduled and ready to work at the start of your shift.
- Work tickets per process and expectations.
- Follow proper standard operating procedures.
Benefits:
We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive salary of
$35K-37$K annually, depending on experience and an extensive benefits package including paid time off, medical, dental and vision benefits and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.
Job Type: Full-time
Pay: $16.83 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Troubleshooting: 1 year (Required)
- Windows: 1 year (Required)
Ability to Relocate:
- Irving, TX 75063: Relocate before starting work (Required)
Work Location: Hybrid remote in Irving, TX 75063