Job Summary:
We are seeking a skilled Dining Room Manager to oversee the daily operations of our fine dining tasting menu restaurant at our top of the ski hill. This role is based in our 4 Diamond Resort. The ideal candidate will have a passion for delivering exceptional customer service and ensuring a seamless dining experience for our guests.
Responsibilities:
- Manage dining room staff, including servers, hosts, and bussers
- Ensure high-quality customer service standards are met and maintained
- Coordinate with kitchen staff to ensure timely food delivery and quality control
- Oversee reservations and seating arrangements
- Handle guest inquiries, comments, and complaints promptly and professionally
- Train and mentor dining room staff on service standards and procedures
- Monitor inventory levels of dining room supplies and place orders as needed
- Collaborate with the culinary team to create menus for special events or promotions
Qualifications:
- Previous experience in a supervisory role within fine dining or casual fine dining restaurant or hotel
- Proficiency in cash handling procedures and POS systems
- Good understanding of wine is a definite asset
- Experience in catering or banquet operations is a plus
- Excellent customer service skills with the ability to handle various guest situations tactfully
- Ability to manage shifts effectively and ensure smooth operations during peak hours
- Strong team management skills to lead and motivate staff members
This is an excellent opportunity for a dedicated Dining Room Manager to showcase their leadership skills in a dynamic resort environment. Join our team and be part of creating memorable dining experiences for our guests!
Job Type: Full-time
Pay: $70,000.00 - $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
License/Certification:
- Driver's License (Preferred)
Shift availability:
Ability to Commute:
Ability to Relocate:
- Alaska: Relocate with an employer provided relocation package (Required)
Work Location: In person