Description:
As a Compliance Specialist, you will assist with third party due diligence guidelines and processes for software vendors, ISO’s and other Partners.
ESSENTIAL DUTIES:
Company Compliance responsibilities:
- Review OFAC checks for the portfolio.
- Conduct routine audits to guarantee adherence to card brand regulations (Visa, MasterCard, American Express, Discover).
- Perform internal audits to verify the accuracy and efficiency of all processes.
- Collaborate with card brands and processors for annual audits.
- Monitor compliance alerts from processors.
- Coordinate company-wide BSA/AML training sessions.
- Provide FCRA and UDAAP training to employees.
- Stay informed about regulatory changes and industry standards.
- Assist in crafting and maintaining compliance policies and procedures.
- Collaborate closely with internal departments such as Legal, IT, and Operations to ensure regulatory compliance.
ACH-specific Compliance Responsibilities:
- Ensure that EpicPay adheres to all ACH Third-Party Sender/Service Provider requirements.
- Educate merchants on ACH processing procedures and their associated responsibilities.
- Monitor and uphold compliance with ACH rules and regulations.
- Perform regular reviews of ACH transactions to detect and resolve any compliance issues.
- Work collaboratively with relevant departments to implement corrective measures when necessary.
- Participate in the continuous improvement efforts for ACH processing and reporting as mandated by NACHA.
- Verify compliance with past audits and support upcoming audit processes.
- Aid in the revision of ACH terms and conditions as needed.
Requirements:
REQUIRED SKILLS/ABILITIES:
- Proficiency in PC operation, including advanced skills in Microsoft Office Suite applications.
- Problem-solving abilities.
- Accurate and efficient data entry skills.
- Exceptional verbal and written communication abilities.
- Strong interpersonal skills with a focus on customer service excellence.
- Meticulous organizational capabilities coupled with acute attention to detail.
- Proven track record of effective time management, consistently meeting deadlines.
- Capacity to maintain focus on tasks at hand.
- Possesses the ability to juggle multiple tasks and effectively manage projects.
- Adaptability to thrive in a fast-paced and occasionally high-pressure environment.
- Sound judgment and decision-making skills for resolving diverse issues.
- Collaborative approach to working with team members and cross-functional departments
EDUCATION AND EXPERIENCE:
- Education: High School diploma or equivalent; however, an associate’s or bachelor’s degree is preferred.
- Required Experience: At least 3 years of experience in credit card and merchant payment processing.
- Preferred Experience: Minimum of two years of compliance experience, specifically with a strong understanding of NACHA Rules & Regulations.
PHYSICAL REQUIREMENTS:
- Working Conditions: This is a hybrid position. Call Center/Office environment. Some overtime may be required.
- Physical Activities: Occasional standing, stooping, reaching and lifting up to 25 pounds.
- Physical Demands: Prolonged periods of sitting at a desk, typing on a computer keyboard, and speaking on the telephone. Frequent repetitive motions.