ABOUT THE ROLE:
Marlow White is looking for a Full-time In-House Tailor for our Woodbridge, VA location, you will be the point person for marking and fitting customers in all uniform garments including coats, jackets, slacks, skirts, shirts, and pants among others; maintaining productivity levels in store and offering an expert opinion on how to tailor a garment to ensure the best fit possible! Specifically, you will take ownership of the following:
- Perform and complete alterations according to Marlow White’s guidelines and service standards
- Strong knowledge of garment fitting, fabrics, styling, manufacturing techniques, and garment construction
- Customer-centric approach, understanding and showing enthusiasm for the product and brand
- Press, steam, and spot clean garments/merchandise as necessary
- Follow quality control guidelines and garment inspection
- Complete any rush orders, special requests and escalated situations
- Maintain an accurate record of alterations completed, utilizing the tools provided
- Cultivate customer relationships to create loyalty and foster brand ambassadors
- Identify and communicate possible quality discrepancies, from factory
- Primary tailor for in-store fittings
- Educate customers and Showroom personnel on proper fitting techniques
- Ensure preventative maintenance of equipment and report any damage or broken equipment immediately
- Communicate supply needs to the Alterations Specialist to ensure all supplies are available at all times
About You
You are exceptional at keeping things organized and you have impeccable time management skills. You know what it takes to provide top-notch customer service, and you pay attention to all the little details to make sure that the customers know they have been taken care of. It goes without saying that you have a love for tailoring and can’t get enough of the fast-paced retail environment. In addition, you also bring with you the following:
- High level of applied tailoring skills
- Knowledge and ability to complete all alterations needed in store.
- Ability to multi-task, prioritize and work within tight deadlines
- Strong desire and aptitude to develop, learn and grow through hands-on experience
- Ability to communicate clearly and interact with customers and coworkers in a personable, professional manner
- High level of ownership, accountability and initiative
- Desire to work in a fast-paced environment guided by iterative learning and team engagement.
- Excellent organizational, interpersonal, and time-management skills
- Ability to move throughout the store, lift up to 10 pounds, stoop, kneel, crouch, twist, stand, and reach with arms
Why You Should Work At Marlow White
Of course, you will get great compensation, but there are a few things that set us apart.
- Your co-workers will be outstanding. The people here are really terrific. We’re continually learning from each other.
- We truly collaborate. You will work and partner with a variety of different teams from merchandising, technology, operations and anything in between.
If this sounds like something you’d love to do, and you know you’re the person for us, apply today, tell us a bit about yourself, we’d love to hear from you
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Supplemental pay types:
Experience:
- tailoring: 5 years (Required)
Work Location: In person