About Us: We are a rapidly expanding men’s apparel manufacturer dedicated to delivering top-tier fashion at affordable prices. Our commitment to quality has earned us a trusted reputation among major US retailers. Through our diverse portfolio of in-house brands, we continue to set trends and exceed expectations in the market. Job Opportunity: Customer Service Representative We are currently seeking a talented Customer Service Representative with expertise in AIMS (Apparel Information Management Systems) to join our team. This role is ideal for someone with 1-2 years of experience in the wholesale apparel industry, who is adept at using AIMS and familiar with Microsoft Office tools such as Outlook and Excel. Experience with Monday.com and UPS shipping logistics is a plus! **Responsibilities:** - Manage order entry and style master building using AIMS - Coordinate purchase orders with vendors in China and India - Efficiently receive goods by analyzing invoices and packing lists within AIMS - Issue pick tickets and handle price ticket orders through Fineline - Enter and analyze customer purchase orders - Process customer payments and maintain customer accounts - Submit orders for credit approval to Factor - Coordinate UPS shipping and logistics as needed Requirements: - 1-2 years of experience in wholesale apparel - Proficiency in AIMS - Strong grasp of Microsoft Office, especially Outlook and Excel - Experience with Monday.com preferred - Familiarity with UPS shipping and logistics - Ability to thrive in a fast-paced, family-run environment Working Hours:*Monday to Friday, full-time (9:00 am - 5:00 pm) Benefits: - Semi-annual performance reviews with growth opportunities - Gain insights into the workings of a leading fashion apparel company - Potential for career advancement within our expanding organization
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
Experience:
- AIMS 360: 1 year (Preferred)
Ability to Commute:
- Los Angeles, CA 90015 (Required)
Work Location: In person